DX Spectrum Review

Useful for event handling and offers a manager of managers console.

What is most valuable?

  • Network Configuration Manager
  • MPLS & VPN Manager
  • Southbound Gateway
  • Event rules
  • Event procedures

How has it helped my organization?

Using event rules and procedures, we improved our event management process. CA Spectrum is very useful for event handling and offers a robust manager of managers console.

What needs improvement?

Like SpectroSERVER's fault tolerance (FT) functionality, the OneClick console should have a native HA or FT functionality. Actually, the only way to get this is by using a load balancer.

Spectroserver is the core component in CA Spectrum arquitecture that polls devices in to network, you can use multiple servers to build some kind of "cluster" to provide continued device polling when some server fail. Oneclick console ( web server) is front end of CA Spectrum it do not have an option to provide continued user access when a oneclick server fail ( High Availability). You can use a Load Balancer but is very expensive.

For how long have I used the solution?

I have been using it for seven years.

What was my experience with deployment of the solution?

No deployment issues encountered.

What do I think about the stability of the solution?

SpectroSERVER and reporting databases can grow quickly if you don't keep track of trap storms; this can cause SpectroSERVER to crash and performance issues with reporting.

What do I think about the scalability of the solution?

No scalability issues encountered.

How are customer service and technical support?

Customer Service:

Customer service is very good (10/10).

Technical Support:

The North America support team is excellent (10/10). The LATAM support team have some things to improve (6/10).

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

Initial setup was complex because deep knowledge about tool architecture and proprietary software is required. In some cases, if you make a mistake during installation or initial setup, the better solution is to reinstall it or reinitialize a DB.

What about the implementation team?

We implemented it through a vendor team. Their level of expertise is high (9/10).

What's my experience with pricing, setup cost, and licensing?

Licensing usually is expensive but cost efficient.

Which other solutions did I evaluate?

Before choosing this product, we evaluated Tivoli monitoring.

What other advice do I have?

I recommend you use CA Spectrum mainly to monitor network infrastructure. Use this tool as a manager of managers. Event monitoring is a very powerful functionality. If you want to monitor servers, app and databases, use CA UIM probes instead of the CA SystemEDGE agent.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Add a Comment
ITCS user

author avatarLea Goldberger
Top 20Consultant

In which areas do you feel the LATAM support team should improve on?

author avatarLuis Miguel Goez Mora
Real User

Hi Lea,
Business hours and response times.

author avatarMarcos L. Domingos
Top 5LeaderboardReal User

I consider the best monitoring solution. The ease of integration with Service Desk is one of the most positive points. Highly recommend.