What is our primary use case?
Most of the use cases that we have are SD-WAN and perimeter firewall related.
Our clients are mostly small to medium-sized businesses. We also have large enterprise clients that range from 1,000 to 8,000 users. We haven't planned to increase the usage, but we are currently using Fortinet FortiGate-VM for perimeter firewalls and SD-WAN for our branch offices.
How has it helped my organization?
FortiGate-VM is easier to deploy than physical solutions that require you to have an RNE as then you need to wait a couple of days or months for another physical appliance to be delivered. With VM, if we already have available servers in the network, we can just deploy FortiGate.
What needs improvement?
With FortiGate, we sometimes encounter bugs in various operating systems. Also, sometimes the security policies are hard to apply specifically when it comes to web filtering.
For how long have I used the solution?
We've been using FortiGate-VM from the moment I began in my company. So that was two years ago.
What do I think about the stability of the solution?
This solution is very stable.
How are customer service and technical support?
The technical support for FortiGate-VM is the same for the physical VM — they're very responsive.
How was the initial setup?
The initial setup is very user-friendly.
What's my experience with pricing, setup cost, and licensing?
For FortiGate-VM, we mostly have UTP Bundle. MA is for three to five years, but we just discovered that VM is cheaper; we found that it actually costs more than a physical appliance excluding the servers for the platform.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of eight.
Which deployment model are you using for this solution?