What is our primary use case?
We are using the complete G Suite Enterprise. It includes Google Email, Google Drive, Google Meet, Google Docs, and Google Sites. For our internal meetings, we are using Google Meet. For our email services, Google Email is there, and for our documents, we use Google Drive Enterprise. We are using the latest version of G Suite Enterprise.
What is most valuable?
It is quite a useful tool. It allows many people to work on a document. You can actually provide review comments and tag anybody to make the comment changes. You can also attach a document in Google Chat.
What needs improvement?
We use Zoom most of the time for official meetings, and we use Google Meet only for internal meetings. I would like to get an improvised Google Meet. It would be good if they can make Google Meet more clear in communication and more scalable like Zoom.
For how long have I used the solution?
I have been using this solution for eight years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Being a cloud solution, it is very scalable. We have around 1,000 or 1,200 users.
How are customer service and technical support?
There is very little requirement for technical support because the solution is scalable and flexible. We don't really require any offline support from them except when there is a downtime.
Which solution did I use previously and why did I switch?
We were using our in-house exchange server for emails and document management. As we were growing, we needed a cloud-based solution.
How was the initial setup?
It is a cloud-based solution, so there is no on-premises installation.
What other advice do I have?
I would recommend G Suite for everybody. We plan to keep using this solution.
I would rate G Suite Enterprise a ten out of ten.
Which deployment model are you using for this solution?