G Suite Enterprise Review
​There is a decent amount of information online about administering Google Apps, but more would be helpful.


Valuable Features

  • Very easy to administer
  • Most users find it easy to use
  • It's free for many non profit organizations

Improvements to My Organization

It was much easier and cheaper for us than most email solutions as we didn’t have to worry about anything except setting up users.

Room for Improvement

People who are used to Outlook hate it but I’m not really sure what should be improved, as that is feedback that I got. I would love to see threading handled in a more “classic” inbox way. As far as I know, that’s everyone's biggest complaint about Gmail, and in most respects, Google Apps for Education email is just like Gmail.

Use of Solution

I've used it for over two years.

Deployment Issues

No issues encountered.

Stability Issues

It was extremely reliable.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's non-existent.

Technical Support:

There is a decent amount of information online about administering Google Apps, but more would be helpful.

Previous Solutions

Google Apps was the only email solution we used.

Initial Setup

It was very simple.

Implementation Team

We implemented it in-house.

ROI

If we hadn’t had this product, we wouldn’t have had email. I’m sure someone has figured out that email in a business actually has negative ROI, but we’re all going to keep using it anyway.

Pricing, Setup Cost and Licensing

It was almost zero as we paid nothing for the licenses, and the setup cost was only a few hours of our time.

Other Solutions Considered

No we didn't as we were looking for a free and lightweight option, and Google Apps satisfied both.

Other Advice

If switching, practice with one unimportant mailbox first. If you’re starting afresh, just follow the instructions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
2 visitors found this review helpful

1 Comment

it_user177792Real UserTOP 20

The standard GMail interface can be a little bit annoying. The newest Google mail solution "Inbox" is very nice and includes the threading capabilities everyone has complaints about.

I believe Google Apps for Business includes SO much more than email though!
You have a whole plethera of Apps to help you and your organizaqtion such as Google Drive, Calendar, Analytics, Adwords, Webmaster Tools, Blogger, and Sites to name only a few!

Also there is a great training program for Google Apps for Business that walks you through setup and deployment. You can also get certified. check out this link:
http://apps-admin-course.appspot.com/

Thanks!

Jamie Privett
Hi-Tech USA
Hi-TechUSA.com

02 August 15
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