What is most valuable?
The automation that we get within OneView and the visibility across all of our different products are the most valuable features.
As they continue to add into the product, it makes the provisioning process that much easier and more seamless.
So for us, as we continue to scale on multiple locations, we wanted to have a one view into all of that infrastructure, i.e., not having to go into all the individual products for all the different types of storage, compute, etc. It's that flexibility across all the different infrastructure platforms that we wanted this solution.
What needs improvement?
If I remember correctly, our CTO was saying that he wants to see a little bit more of integration into the HPE StoreVirtual VSA product. I know that it's either supposed to be or was recently added, but it's coming soon or is already there. I'm just not one hundred percent sure where it's as of now and that is one piece.
We now have a new HPE 3PAR added as well. I'm pretty sure that we can do what we need to do with that, but there might have been something my CTO was saying that he wanted to see integrated. I don't know what that is from the top of my head but, I'm pretty sure it's on the roadmap to actually get that implemented soon anyway.
For how long have I used the solution?
We've been using HPE OneView for a couple of years and for a couple of our nodes. Then, we were waiting for the most recent release to come out so that we could backfill all of our blade nodes, i.e., just to help with the overall operations. So, we have been using this solution for really about a couple of years, but predominantly, within the last six months.
What do I think about the stability of the solution?
It's definitely very stable. Also, being able to import in all of our existing blade nodes, VMs and the storage was a seamless process. We had no problems with that, i.e., from what I understand and I haven't heard anything that has trickled up to my desk, anyway.
What do I think about the scalability of the solution?
I foresee it meeting my future needs. We've got around twenty blade chassis and there are from, anywhere about, 12 to 16 hosts in each one of those. We still have a few more sets of infrastructure and some of our other geographies that we haven't licensed yet, but we'll definitely look to add that on here soon.
How is customer service and technical support?
Technical support is fantastic. The support that we get, and actually, we just recently got a bunch of credits with this new program that has come out, they always meet our needs. The local guys are very good. I haven't seen any concerns probably in the last decade. We've been a long-standing HPE partner and the support has been very well.
How was the initial setup?
The setup is very straightforward. You can even do it just by following the step-by-step instructions, i.e., if you're more adventurous and want to get into that. We, actually, had an engagement and had someone to help us on a webinar, i.e., a little bit of taking over control and helping us get it taken care of. However, it was a very straightforward process. There was definitely nothing that was out of the norm.
Which other solutions did I evaluate?
Choosing a vendor really starts with R&D, i.e., an organization that puts a lot of their money back in investing into new products and trying to make sure that the research is funded and moving forward is pretty important to us. Of course, that speaks to their brand. Outside of that, certainly support and then, really at the end, after all of those features cost is going to be the next factor that we look at. As long as they're competitive in the market and I am not looking for the least cost option, but definitely, having that runway to know that the roadmap is going to continue where we want to go and it's not just going to get dropped off/acquired. These are the factors that sum up as to how we look at a vendor when we're going to buy something.
What other advice do I have?
There's always room for an improvement, but, definitely, it meets all of our needs. We're very happy with our OneView purchase and how it provides all that visibility into our entire infrastructure.