Micro Focus Operations Manager Review

Integration with other HPE products enables us to feed all the information into same area.


What is most valuable?

The most valuable feature is the integration with other HPE products because it enables us to feed all the information into same area; whereas before it was in different sites.

It is very adaptable and relatively easy to install.

What needs improvement?

I can't think of any areas for improvement at the moment, but we haven't had it for long enough for me to say. We're still in the process of assessing it. It's been pretty impressive so far.

What do I think about the stability of the solution?

The stability has been very good so far. We've only had it a short time.

What do I think about the scalability of the solution?

It is very good on scalability.

How are customer service and technical support?

The technical support is normally very good, but occasionally patchy.

Which solution did I use previously and why did I switch?

We were coming to the end of life with the hardware and software we were running, which are also HPE products. We've moved into this new area, so it was a combination of the hardware and software.

How was the initial setup?

The initial setup had some challenges; but since it was completed, it has been very stable.

The initial installation document didn't have some of the prerequisites we needed to install the software; but we looked at the installation document again recently and they added all that information. So, in our particular case, it was good.

Which other solutions did I evaluate?

We're with HPE anyway, but the other vendors would have been Microsoft or IBM. But, really, it's generally going to be HPE because we're already using them.

What other advice do I have?

I would recommend this product to colleagues given our current assessment, but we haven’t fully utilized it yet.

The most important criteria to us when we choose a vendor are stability and support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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