IBM DataPower Gateway Review

Resilient high availability, easy to use, easy to install, with the best security platform available

What is most valuable?

The appliance version is one of the top, most powerful products on the market.

The most valuable features of this solution are the appliance hardware, the software embedded within the hardware appliance machine.

This is one of the best security platforms in the market. 

It is easy to use, easy to install, and it's resilient for high availability.

What needs improvement?

In the next release, I would like to see the product price reduced. It should be cheaper.

For how long have I used the solution?

We have been implementing IBM DataPower Gateway for more than 10 years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It is a scalable product.

This is a supported gateway. It does not have front end users. It has a number of transactions. You compare the number of transactions, for the development and product utilization.

We have plans to continue using it in the future.

How are customer service and technical support?

It depends on the level of contact between you and the customer, as well as the level of severity of the ticket. If you have a critical severity, you get an excellent response. 

How was the initial setup?

The initial setup is straightforward. It is easy to install.

If it is an appliance, just plug and play, and to configure the network connectivity it'll take a maximum of one day.

If it is the software it'll take a maximum of about one day.

You only need one person to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

It's expensive when you compare it with others. If you are going with the software then you can get a good deal, but the appliance version is expensive.

Customers have to pay for licensing.

What other advice do I have?

Definitely, I would recommend this solution to others.

I would rate IBM DataPower Gateway a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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