What is most valuable?
They keep on increasing the solutions such as for message synchronization. They have really improved it a lot, with major clustering and the high availability that it can do now. I'm still deep diving into the latest version right now. We have been using this solution for a really long time.
How has it helped my organization?
Basically, we are using the messaging part of the solution, collaborating with other technologies on the WebSphere platform. Once you do everything, then you don't really need to worry if the network is available or not. Once you are delivering the message, it's going to be sure delivery for you.
What needs improvement?
I must check this in depth. I can't really comment on areas with room for improvement, because they already introduced a lot already. I'm still new and need to explore what exactly the latest version has in it. So, only after that I can say what more we need exactly.
I have not had any issues but I'm looking for more collaboration with the Message Broker and DataPower. I feel that the MQ takes a longer time when DataPower is trying to connect to the MQ part, so I'm looking for that. But, I don't have a really good point to bring out right now.
For how long have I used the solution?
The reason we have been using the solution is because we have it for a really long time, i.e., for more than a decade.
What do I think about the stability of the solution?
The product's stability is really good. I have recently heard that they're introducing a separate appliance for this. That's going to be a very good step for everyone.
What do I think about the scalability of the solution?
I'm so positive about it's scalability. Other than Walmart, I am working with other companies and I work with the same solution. The scalability is going to be really good and I support it to it's extreme.
How is customer service and technical support?
IBM technical support is always very great and we have a really good opportunity to talk with them, each and every time that we need support. They give us special attention. So, we're happy with the support provided.
How was the initial setup?
I was involved in all the possibilities. In the past, I have carried out the implementation process from scratch. With my current employer, I have started supporting and building more for the already existing environment.
What other advice do I have?
It's stable and they keep on just increasing the facilities they are providing in regards to clustering and the public supplied options. They're really doing good there.
IBM is doing really good and they're still growing. IBM should keep the work up in the same way and eventually they'll get there.
We have multiple offers out there from competitors, to beat out the open-sources and the competitors comparing with the license cause and the product-support cause. However, they aren't competitive enough and IBM is way above. In the end, you will get what you pay for.
It all depends on the budget. If you have the budget, then I always prefer IBM.
IBM is the more expensive solution out there, but it's worth it.