IBM MQ Review

Offers session recovery and high availability with little maintenance


What is our primary use case?

We use it for file transfer and batch processing. We upload electronic documents to the Chilean government.

We use version M2002 Model B and our clients use version 7.5.

How has it helped my organization?

We use it for our factory where we have a system that uploads electronic documents for the entire country.

What is most valuable?

The high availability and session recovery are the most valuable features because we need the solution live all day.

The product gives us security.

For how long have I used the solution?

I have been using it for six years.

What do I think about the stability of the solution?

We are happy with the solution. It is stable and doesn't require much maintenance. Two people maintain this solution: an architect and engineer.

What do I think about the scalability of the solution?

We have two appliances, and that is enough for now.

There are a million end users.

How are customer service and technical support?

The technical support is good. They respond in a timely fashion when we have problems.

Which solution did I use previously and why did I switch?

We switched to IBM MQ when we consolidated our software and hardware integrations.

How was the initial setup?

The initial setup was easy because IBM did the installation and integration of MQ with our appliance.

The deployment took a month.

What about the implementation team?

The vendor did the MQ installation. We had a good experience with the IBM consultants.

What was our ROI?

We don't keep track of return on investment because we offer a public service.

What's my experience with pricing, setup cost, and licensing?

The price is high. 

Which other solutions did I evaluate?

I did not choose this solution. The company has had it for over 20 years.

What other advice do I have?

If you want high availability with little maintenance, choose this solution.

We don't use containers yet.

I would rate the solution as a nine (out of 10) because it is not perfect.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

M2002 B Model
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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