How has it helped my organization?
With telecommunications. The protocol standard needs to be created, then it uses 4G or some type of 5G for preliminary spec. Afterwards, we can create a pattern, major it, then we can see some of the IDOCs run or have some of the special masks to test it.
What is most valuable?
While it depends on the field, the learning curve is usually really quick.
What needs improvement?
The user interface is getting better. A graphical interface would be good, but having been a test engineer previously, it is nice to have some script programming.
The integration between different software and hardware panels could be improved. In the software, it's not as strong as the other solutions.
They should have more training resources accessible.
How are customer service and technical support?
Usually, we don't ask too much of the technical support.
If you previously used a different solution, which one did you use and why did you switch?
There are a lot of secondhand models in the market, so that is how we first accessed it. Then, we bought the newer version after that.
We did do a demo with the company first.
What's my experience with pricing, setup cost, and licensing?
If we rented the product, it would be more affordable than buying new. I would like it to be more affordable.
What other advice do I have?
The application space the solution targets is usually telecommunications, like 4G and 5G.
We are measuring RX and TX signals.
Disclosure: I am a real user, and this review is based on my own experience and opinions.