ManageEngine IT360 Review

ManageEngine IT360 was not complex to set up but the GUI needs to be improved.


Valuable Features

I like the distributed model of IT360 like the central and probe model.

Improvements to My Organization

An example is that we have multiple sites monitoring the network. This is done by a probe server, and at the main office we have a central server, which helps us to to monitor systems but only from the main office, i.e.. the central server for the whole enterprise.

Room for Improvement

The GUI could be improved.

Use of Solution

I have used it for two years.

Deployment Issues

No, I didn't have any issues.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

4/5.

Technical Support:

4/5.

Previous Solutions

I used Whatsup Gold mostly, but based on my client requests we moved onto ManageEngine IT360.

Initial Setup

I can say it was not complex, it is just similar to other monitoring solutions.

Implementation Team

We used a vendor team who were 4/5.

ROI

Rate of interest would be 4/5.

Other Solutions Considered

No other options were evaluated.

Other Advice

I would suggest you use this product as it's easy for administration, and is based on distributed model support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
3 visitors found this review helpful
2 Comments
Ravi SuvvariReal UserTOP 5LEADERBOARD

Thanx for inputs

07 April 15
SHANTHAMURTHY HANUMANTHARAYAPPAReal UserTOP 5

This is a wonderful approach.

07 April 15
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