ManageEngine IT360 Review

ManageEngine IT360 was not complex to set up but the GUI needs to be improved.


What is most valuable?

I like the distributed model of IT360 like the central and probe model.

How has it helped my organization?

An example is that we have multiple sites monitoring the network. This is done by a probe server, and at the main office we have a central server, which helps us to to monitor systems but only from the main office, i.e.. the central server for the whole enterprise.

What needs improvement?

The GUI could be improved.

For how long have I used the solution?

I have used it for two years.

What was my experience with deployment of the solution?

No, I didn't have any issues.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

4/5.

Technical Support:

4/5.

Which solution did I use previously and why did I switch?

I used Whatsup Gold mostly, but based on my client requests we moved onto ManageEngine IT360.

How was the initial setup?

I can say it was not complex, it is just similar to other monitoring solutions.

What about the implementation team?

We used a vendor team who were 4/5.

What was our ROI?

Rate of interest would be 4/5.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

I would suggest you use this product as it's easy for administration, and is based on distributed model support.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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2 Comments

author avatarRavi Suvvari
Top 5LeaderboardReal User

Thanx for inputs

author avatarSHANTHAMURTHY HANUMANTHARAYAPPA
Top 20Real User

This is a wonderful approach.