What is most valuable?
The most valuable feature is its simplicity in navigating through the dashboard. It's well set out, and the layout is nice and user friendly.
A lot of clients enjoy seeing layer 7 visibility. They get a good indication and insight into what is happening in their network and what applications are being used the most. They can then customize and give preference to business-critical applications.
What needs improvement?
They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view.
For how long have I used the solution?
I have been using Meraki Dashboard for two years.
What do I think about the stability of the solution?
It is 100% stable. Once we deploy it, we very rarely have any comebacks.
What do I think about the scalability of the solution?
I'm happy with its scalability.
How are customer service and technical support?
I only have experience of dialing into Meraki technical support. They were very good.
How was the initial setup?
I don't typically work with this solution. Just from my previous experience, it is fairly simple to set up. I don't think there are any issues.
Deployment duration depends on the complexity. It can take two to three days for complex deployments. It can take a couple of hours for simple deployments.
What's my experience with pricing, setup cost, and licensing?
Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months.
What other advice do I have?
If you are looking for a secure and simple solution, I would highly recommend it.
I would rate Meraki Dashboard an eight out of ten.