Meraki Dashboard Review

Significantly reduced the time to deploy devices and has made remote troubleshooting a lot easier

What is our primary use case?

I am the Practice Director for Network Infrastructure and I primarily use this solution for edge security and WAN routing.

How has it helped my organization?

This solution has improved our organization by significantly reducing the time to deploy devices, and it also made remote troubleshooting a lot easier.

What is most valuable?

The features I find most valuable are the visibility and the ease of management. I like the visibility into all the traffic, feature parity with Cisco ASA firewalls and things like that.

What needs improvement?

Something that needs to be improved, is the fact that you if you don't renew the subscription license, it stops working. I would also like to see SSL BPM support for anything else.

What do I think about the stability of the solution?

The solution has been very stable. We've run into very few bugs, less than on the ASA platform.

What do I think about the scalability of the solution?

We haven't had any issues with scalability and we have multi-hundred device sites, so I believe the solution is really scalable. 

How are customer service and technical support?

The technical support has been great. Whenever you call them, they're responsive and we get an answer.

Which solution did I use previously and why did I switch?

We used Cisco ASA before this and we realized that we needed better security compliance, more scalability, and some extra features. This solution now saves us time, and I like the added features that the Meraki dashboard offers. It is also consistent and very reliable. 

How was the initial setup?

The initial setup was pretty easy. You simply follow the menu, and it prompts you for the inputs, which is pretty straightforward.

What was our ROI?

We have seen a return on investment. We've been spending a lot less time on tickets and deployments, so we have more time to do other things.

What's my experience with pricing, setup cost, and licensing?

We have a license for 5 years. I've heard that the advanced security license is a bit on the high end because it's competitive with other solutions. I believe it really depends on the bandwidth, so the bigger your platform, the more you will pay.

Which other solutions did I evaluate?

We looked at Cisco ASA, Cisco FTD, and Meraki Dashboard. 

What other advice do I have?

My rating for this solution is 9 out of 10 because we've had success with it, very few complaints, and it works great. I think a lot of people think Meraki is more geared towards small businesses, but I would say since Cisco's acquired them, they've come a long way. It is definitely a great solution so I would suggest that others try it out.
In the next version, I would love to see remote access VPN and getting the functionality so that the ASA product line can connect. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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