Microsoft Dynamics GP Review

You can't easily manipulate the data and edit documents like in other solutions. The tool requires voiding and provides audit trails.


What is most valuable?

You can't easily manipulate the data and change something like in the QuickBooks where you can edit documents. This tool requires voiding and provides audit trails.

How has it helped my organization?

This is used by several different clients for different purposes. It helps to streamline and automate their accounting processes.

What needs improvement?

Some of its functionality should be more automated. They are always working on new releases.

For how long have I used the solution?

I have used this solution for seven years.

What do I think about the stability of the solution?

There were no stability issues, especially when the server requirements are set up correctly.

What do I think about the scalability of the solution?

If the servers are not set up to properly to house or maintain the data, then there could be scalability issues.

How are customer service and technical support?

Microsoft usually gets back to you in an hour. I work at a consulting firm, so we field the low level support. If there is anything we cannot work through, or if there are bugs/quality issues, we reach out to Microsoft.

Which solution did I use previously and why did I switch?

I've used several different accounting suites at an accounting firm and at other consulting firms.

How was the initial setup?

The setup is complex, but there are instructions and consulting firms who can help you out with the process.

What's my experience with pricing, setup cost, and licensing?

It can be expensive. It depends on the size of your business and what you are trying to achieve with it.

Which other solutions did I evaluate?

We did look at other options.

What other advice do I have?

It depends on the size of your business and what you are trying to achieve.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Microsoft Partners, i.e., we resell their product to clients.
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