What is our primary use case?
We use OpCon to schedule three jobs, repeated ten times a day and five days a week.
This solution gives us the ability to look at each job's output online and determine whether it is ok or not. It can restart failed jobs when they are fixed, and it maintains a log history for statistics.
How has it helped my organization?
It was the right solution to industrialize public data processing that was still manual. Time savings were crucial in this choice and automation. This also contributed to the optimization of the work of several people, who were able to devote themselves to other more interesting tasks.
What is most valuable?
The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks. Self-service is easy to use for people who are not in the IT department and who must act at any time for and with the customers.
What needs improvement?
I would like to see improvements with the graphical display during the execution of jobs with complex sequences, step-by-step, in self-service.
A much finer level of authorization for users, with a more direct job return, would be an improvement.
The ability to retrieve information from logs in variables to display relevant information would be helpful.
For how long have I used the solution?
I have been using this solution for eleven years.
What do I think about the stability of the solution?
This solution is very stable and you can trust the software.
What do I think about the scalability of the solution?
It responds very well to an increase in jobs and has no real limit.
How are customer service and technical support?
Technical support is excellent. We felt that we were treated like family, not a number. They are very competent.
Which solution did I use previously and why did I switch?
We did use another solution prior to this one, but we switched to OpCon because it's more user-friendly.
How was the initial setup?
The initial setup is very simple. When we decided to install OpCon, this was done in two hours and two jobs could be executed directly afterward. For the other two solutions that we tried it was much more difficult, quite incomprehensible, and nothing worked as a result.
What about the implementation team?
We implemented through a vendor team that I score ten out of ten.
What's my experience with pricing, setup cost, and licensing?
This solution is certainly not the cheapest, but we win in time.
Which other solutions did I evaluate?
Prior to selecting OpCon, we evaluated UC4, Control-M, and APX.
What other advice do I have?
OpCon is easy to access, very easy to use, very complete, and always active.
Which deployment model are you using for this solution?
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