OpenText EnCase eDiscovery Review

Helps speed up the process of investigation. It indexes much faster, and is more reflexive because of the Enscripts.

What is our primary use case?

When the open face tools are not able to do what EnCase is able to do.

How has it helped my organization?

EnCase helps speed up the process of investigation. It indexes much faster, and is more reflexive because of the Enscripts (scripts that create additional functionality for EnCase).

What is most valuable?

The most important feature we've found is the Enscripts. That is one powerful feature that I personally love to use. It allows me to customize the scripts and deploy it as and how I need it. For example, if I want to segregate the files for myself, indexing the files, so that using Enscripts I am able to do so.

What needs improvement?

I would like to see a capability to ingest and absorb more data. That would be really good.  It currently is lacking this function.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No, I didn't face any issues of crashes or stability. There were minor UI bugs, but nothing related to process.

What do I think about the scalability of the solution?

Yes, it does, it does. It does work on enterprise.  I personally have not used EnCase on a server, but I would like to try that feature sometime in future.

How is customer service and technical support?

I haven't interacted much with tech support.

How was the initial setup?

I was not involved with the implementation or setup of the product.

What was our ROI?

It's a very strong player in this field already, and I see there's potential for EnCase. They're continuing in development and really keeping up with technology and demands.

What's my experience with pricing, setup cost, and licensing?

EnCase is an affordable solution.

Which other solutions did I evaluate?

We compared it to Autopsy. We noticed that with EnCase, the indexing is much faster. 

In addition, I also use FDK and Unix. In comparison, EnCase is pretty solid, because of the lab solution compared to FDK and Autopsy. And, if the size goes beyond a certain TB, like 100 or plus, then we use Unix.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Commvault vs. OpenText EnCase eDiscovery and other solutions. Updated: January 2021.
455,301 professionals have used our research since 2012.
Add a Comment