OutSystems Review

Visual modeling capabilities, drag and drop functionality, allow you to see what you are coding

What is our primary use case?

First and foremost, OutSystems is one of the most robust platforms I've ever tried. Our primary goal was to reduce the overall development time and deliver to the customer faster than anyone else can. 

How has it helped my organization?

During the evaluation phase of OutSystems, we realized that it not only reduces development time but also helps in the overall delivery of our project/product. This platform provides our developers the edge they need to create, deploy, change, and manage mobile and web apps quickly and efficiently. With OutSystems' platform, developers can easily develop and build applications that work on any device, as well as cater to the needs of all types of employees, customers, and partners.

Even with it being a low-code platform, we have never encountered a problem that cannot be solved within OutSystems. We developed many enterprise-level applications in half the time when compared to traditional development tools.

Our primary focus is always our customer success and satisfaction. By using OutSystems, we started delivering results quickly to our customer without compromising the quality of the product. Performance and security are key factors for an IT application/product. With OutSystems, these goals can easily be achieved. We are pleased to say that we are making our customer happy by delivering a quality product in less time.

What is most valuable?

It has so many features and almost every one of them is awesome. It makes our development life easier. 

The most important features of this tool are its visual modeling capabilities and drag and drop functionality. You can see what you are coding which makes it easy to understand and maintain. They have also created a big revolution in digital transformation by introducing native mobile app development under the same IDE.

Integrations with external systems with SOAP and REST are easy to implement off-the-shelf, but a developer can always implement specific libraries for other integrations.

What needs improvement?

OutSystems is a great platform if used by those who are experienced. There are many tutorials available but they are very basic and good for learning the platform. To develop an enterprise-grade application, advanced tutorials need to be developed to help IT professionals design/develop high-quality/performance applications.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

During the initial phase we encountered many issues with the platform that were limiting us but, as we became experienced with the platform, we were able to achieve almost everything that other development platforms can do.

What do I think about the scalability of the solution?

There are certain design standards which, if you don’t follow them, will cause many problems in scaling up your product/application. How you use this product depends on your experience.

How are customer service and technical support?

The technical support is not very good but I still give it a six out of 10.

Which solution did I use previously and why did I switch?

We were using traditional development tools like Java/.NET but the overall development time was longer compared to Outsystems. Also, our previous solution had other overheads such as release management, version management, code management, monitoring, etc., all of which are built-in with OutSystems.

How was the initial setup?

They have pretty good documentation to set up the environment and you just need to follow the instructions.

What's my experience with pricing, setup cost, and licensing?

Pricing could be a concern. You have to pay yearly, even after you have completed your development.

What other advice do I have?

I started using this solution in 2012 and still am using it for many of our customers and internal projects. OutSystems is a robust, low-code platform that can make a big difference in your customer satisfaction. The overall features of the platform and continuous improvement make it more adaptable than other tools.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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