Qlik Sense Review

Provides self-Service capabilities for inexperienced users using the free desktop version


What is most valuable?

Provides self-service capabilities for inexperienced users using the free desktop version.

How has it helped my organization?

Gives significant visibility into vendor quality of service.

What needs improvement?

Enables the approval of community sheets in QMC.

For how long have I used the solution?

We have been using this solution for 16 months.

What was my experience with deployment of the solution?

There were no issues with deployment. It was fairly easy and well-documented.

What do I think about the stability of the solution?

The shared synchronization failed between servers.

What do I think about the scalability of the solution?

There were no scalabilty issues. It is easy to add RIM nodes as needed.

How is customer service and technical support?

Customer Service:

Customer service is decent. There is a lot of passing off to other techs during the escalation process.

Technical Support:

I would give technical support a rating of C+.

Which solutions did we use previously?

We did not use other solutions, but we did test several solutions prior to going with Qlik Sense.

How was the initial setup?

The setup was straightforward. We used a Qlik architect for the initial design.

What about the implementation team?

We implemented in-house.

What was our ROI?

We are working on this. A lot of value is coming through warranty data analysis.

What's my experience with pricing, setup cost, and licensing?

You need to determine the break-even point for enterprise licenses early on.

Which other solutions did I evaluate?

We evaluated Alteryx and Lumira.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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