What is our primary use case?
We are a reseller and Quorum OnQ is one of the products that we sell to our clients.
As a reseller, we use our Quorum OnQ box for demonstration purposes, and for PoC purposes. We do not yet have any sales in this region.
The primary use case is quick HA and DR.
What is most valuable?
The most useful feature is the one-click recovery. It instantly boots up the protected VM.
This product is easy to use.
What needs improvement?
The user interface needs to be improved. It is good, albeit very simple and the look needs to be improved when compared to other products on the market.
I would prefer if there were an easier way to restore databases or applications. It would be good, for example, if the Quorum agent could do things like restore databases at the table level.
For how long have I used the solution?
We have been selling Quorum OnQ for approximately one year.
What do I think about the stability of the solution?
This solution is very stable. We have tested it for approximately one year, so we have only had a problem once or twice.
What do I think about the scalability of the solution?
Scalability is something that we haven't tested. We have not tried adding another box but from what I have read so far, I think that the scalability is good.
How are customer service and technical support?
We have not tried to contact technical support because we don't have any sales in the region. At this point, we don't know anything about them.
Which solution did I use previously and why did I switch?
As resellers, we are also selling NetBackup and Commvault. One of the complaints from our customers is that the Quorum is expensive, and they question why it is on par with these other products.
How was the initial setup?
The initial setup is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
When we quote the price of Quorum to customers, they find it expensive.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?