Salesforce Commerce Cloud Review

Multi-tenant infrastructure is a blessing and a curse

What is our primary use case?

eCommerce for consumer packaged goods sold direct to consumers, not via distributors.

How has it helped my organization?

I do not know as we are still in the implementation phase.

What is most valuable?

  • Ability to quickly add content and manage products along with associated web content easily.  
  • Not having to worry about maintaining one's own infrastructure. 

What needs improvement?

  • Better access to code and customizability of the solution. 
  • Multi-tenant infrastructure is a blessing and a curse.

For how long have I used the solution?

Still implementing.
**Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant for customer
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