SevOne Review

Integration to it via API allows us to tie our customer performance metrics data to our customer portal. However, I think they can provide more details in their release notes regarding enhancements.


Valuable Features:

SevOne's ability to report metrics on specific objects very quickly. Whether it is a week, a month, or a a year's worth of data points, SevOne has improved by leveraging short-term vs. long-term memory to provide necessary statistics so we can alleviate network impacts quickly.

Improvements to My Organization:

We integrate heavily to SevOne via API. This allows us to tie our customer performance metrics data to our customer portal, so it is a self-service function.

Room for Improvement:

I think SevOne can improve by providing more details in their release notes regarding enhancements and changes. If the information can be organized in a way that highlights bigger changes it will help customers identify what areas will impact their operations most.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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