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Siav Archiflow Review
Easy to store information and maintan workflow but we use QlikView for reporting because built in reporting is poor.


Valuable Features:

Workflow

Improvements to My Organization:

Reorganized the workflow for purchase invoice.

Room for Improvement:

My customer uses version 6, I haven't  seen the new one. If it hasn't yet been upgraded in the new version, I feel that the interface can be improved to be more windows like.

Use of Solution:

Since 2008

Deployment Issues:

We didn't have any deployment issues.

Stability Issues:

While version 5 has problems on the server, version 6 looks much more stable.

Scalability Issues:

My customer has 25 users licenses, and in this range we haven't seen any scalability issues.

Customer Service:

5/10. The supplier is slow to answer but now it's better with a self employed consultant.

Technical Support:

7/10 (from supplier)

Previous Solutions:

I haven't used any alternative solutions besides for a solution which we developed by one of my old customers.

Initial Setup:

We didn't experience any issues with the initial setup, it was easy.

Implementation Team:

I was brought in after part of the implementation was already done. I worked on other document types.

Other Advice:

It's easy to use but I recommend you evaluate other product as well. Currently, my customer is evaluating Arxivar.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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