Sophos Cyberoam UTM Review

It has good bandwidth management, although licensing costs are high.


Valuable Features

  • Management Console
  • Security
  • Bandwidth management

Use of Solution

I've used it for six years.

Deployment Issues

Yes once when we updated a new firmware, then we again rolled back to previous one.

Customer Service and Technical Support

Customer Service:

Customer service is very poor.

Technical Support:

They have good technical support.

Initial Setup

When we purchased it, it was complex, but now it’s straightforward. The SSO is introduced in our premise only. At that time we only had the requirement of SSO.

Implementation Team

The first time through the vendor, and the second time our own in house team did it.

Pricing, Setup Cost and Licensing

Pricing and licensing is high.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
4 Comments
Anil JhaReal UserTOP 20

true

17 February 16
Anil JhaReal UserTOP 20

Sophos Cyberoam report generation should be more clear, as using the report you can not identify the actual URL and views.

04 May 16
Anil JhaReal UserTOP 20

Sophos Cyberoam is a good UTM Device but in India the technical support has gone drastically poor after it merged with Sophos. needs to improve the technical support.

06 March 17
Anil JhaReal UserTOP 20

Sophos Cyberoam is a good UTM Device but in India the technical support has gone drastically poor after it merged with Sophos. needs to improve the technical support.

06 March 17
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