Sophos SafeGuard Review

Encrypts files for all operating systems, from the hard disk to USB drives

What is our primary use case?

The primary use case for this solution is data encryption and decryption.

How has it helped my organization?

It is giving our customers the capability to encrypting their sensitive data from being breaches by attackers as even if dropped for any reason in them hands it will be encrypted and not useful. 

It is working for too many kinds of data, data in rest, data in use and data in motion. By full disk encryption, file encryption, portable devices encryption and encryption in the cloud. 

With a familiar dashboard and central management it makes the job easier for IT professionals. 

It is also managed through Sophos Central cloud not all features but it's in them road map. 

What is most valuable?

Sophos SafeGuard has one of the most perfect advantages, which is the data keys for encryption.

This solution uses an agent, and the agent is talking with many operating systems. It encrypts on the cloud and on the hard disk.

Even if you want to create it with login access before the Windows boot, it is working for the booting process and you can encrypt files on the mobile and use its agent also.

The features that I have found most valuable are encryption tools that encrypt the hard disk and the USB sticks. The data that is moved and the data at rest need to be encrypted.

They are not using the booting encryption because it creates heavy processing on the work station, and that delays the work. Instead, they have chosen to encrypt files that are in transit, or that are in rest only.

What needs improvement?

The encryption could be improved. If they could find a way to make the encryption and decryption to be the same on the work-stations, it would be better.

Some of the encryption settings have a complex configuration.

Here in Egypt, they don't prioritize the selling of this solution and there is no compliance from the government. There is not enough marketing for this solution. If they give it some priority it will become more familiar to customers. Many of our customers need a solution that uses encryption technology.

The security does not have 100% authentication.

This solution is complex in the development process. Customers are asking for things that are needed in the development and this solution is not easy to develop.

In the next release, I would like to see processing on the appliance and not to install it on any machine. It will be in the network layers and able to communicate with all workstations.

It would be better to have the encryption and decryption processing on the appliance and not on the workstations.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This solution is very easy to scale. It does not need any upgrades. You make it to your sizing and keep it to expand with the company's needs, and they can expand it at any time.

How are customer service and technical support?

The technical support is very good, but there are delays at times with the response.

How was the initial setup?

The initial setup is straightforward, not complex.

What other advice do I have?

The more customers that use this solution the better it will be in terms of developing or improving the technical issues. It will be an opportunity to have issues resolved as it will give it some importance.

They are progressing and doing some amazing things because Sophos Central is now managing the encryption but not all features.

I would recommend this solution.

I would rate this solution an eight out of ten.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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