Splunk Insights for Infrastructure Review

Quick log searching and good reporting helps us to consolidate and track incidents

What is our primary use case?

We use this solution to examine the logs and consolidate and track incidents.

What is most valuable?

The most valuable feature in this solution is the log searching.

The search indexing is very fast.

Mainly I like the reporting in this solution.

What needs improvement?

The price of this solution is very high and can be improved.

This solution is difficult to configure and the instructions are complex.

For how long have I used the solution?

I have been using this solution for four or five years.

What do I think about the stability of the solution?

This is a stable solution and we have had no issues.

This solution is being used every night.

What do I think about the scalability of the solution?

The scalabililty is ok. If you want to scale then it's fine.

How are customer service and technical support?

We have not contacted technical support.

Which solution did I use previously and why did I switch?

I have used multiple solutions, and I find that searching the logs in this solution is very quick.

How was the initial setup?

The initial setup of this solution is straightforward, without too much problem.

You have to take the training, otherwise, you are going to have trouble.

The deployment takes between two and three hours.

What about the implementation team?

We received help from an integrator to help implement this solution.

One person is needed for deployment and maintenance.

What was our ROI?

We have seen ROI since implementing this solution. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution.

What other advice do I have?

This is a very good product, but my advice is that you have to be trained in order to use it, otherwise you will be lost.

I would rate this solution an eight out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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