Symantec End-User Endpoint Security Review

Installation easy, stable and scalable, but integration could improve


What is our primary use case?

We use the solution as endpoint security.

What needs improvement?

The Sandboxing and ATP functionality does not integrate very well, improving this would be helpful. Additionally, having a single console that allows interaction with other security products would be great.

A lot of people have moved to their homes because of the pandemic and this has made endpoint security a crucial part of our protection against threats. Having full integration is very important for all the hardware to work together. If there is any strange network behaviour, all the hardware should work the first time to bring the security flaw forward to be actioned and solved. This only can happen if there are proper communication and integration with other hardware products.

For how long have I used the solution?

I have been using the solution for approximately seven years.

What do I think about the stability of the solution?

I have been using the solution for a long while, it has been stable.

What do I think about the scalability of the solution?

I have found the solution to be very scalable, we have 700 employees using the solution in our organization.

How are customer service and technical support?

The customer service was good.

Which solution did I use previously and why did I switch?

Before using this solution we used Trend Micro and McAfee. We have currently changed solutions and no longer use Symantec End-user Endpoint Security and we are back with Trend Micro.

How was the initial setup?

The installation was very easy for us to manage, it was not a problem at all.

What about the implementation team?

We used a partner to help us with the implementation and the full deployment took approximately one month. We currently have one administrator and a few engineers to manage the maintenance and deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy.

Which other solutions did I evaluate?

We currently use Micro Trend because of our partnership company uses it with over 100 organizations.

What other advice do I have?

I do not recommend the solution because we are using a different one currently.

I rate Symantec End-user Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

4.14
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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