Symantec End-User Endpoint Security Review

Stable and easy to use but could do with additional features


What is our primary use case?

Our primary use case for Symantec Endpoint Security is threat intelligence and endpoint protection. Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it.

What is most valuable?

What I've found the most valuable is that it's stable and easy to use. Device control and management is especially easy.

What needs improvement?

Some vendors are starting to give Symantec Endpoint Security a run for their money. Even Symantec's basic DLP features are getting to a point where they're good enough for some organizations' endpoint security needs. The company should be anticipating this. It might be a good idea to introduce some additional features to Symantec Endpoint Security.

For how long have I used the solution?

I have been using this solution for five to six years.

What do I think about the stability of the solution?

Symantec Endpoint Security is stable and easy to use.

How are customer service and technical support?

I have not had much experience with their tech support. 

How was the initial setup?

Installation is was straightforward for us. There was not very much to it.

What about the implementation team?

We did get some vendor support but six or seven of our engineers were involved in the process.

What's my experience with pricing, setup cost, and licensing?

Symantec Endpoint Security does have some aggressive competitors and they're offering very competitive pricing. Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product.

Which other solutions did I evaluate?

We evaluated one other antivirus, but I forgot its name. Symantec Endpoint Security was way better compared to that product.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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