Symantec Endpoint Encryption Review

Effective cloud ransomware and malware protection


What is our primary use case?

The primary use case of this solution is for endpoint Security for the Government of the Ministries that we are employed in.

What is most valuable?

Their cloud features such as Cloud Endpoint security, ransomware modules, malware, and other modules are very effective.

What needs improvement?

The main concentration has been on upgrading the cloud version with new features and cloud security. 

They are mostly providing the cloud version and stopping with the on-premises version. I think that they should improve the on-premises version to include the manageability and simplicity that is available on the cloud. This should all be included in the on-premises version.

Currently, the on-premises version is tricky and difficult. 

They should be looking at the on-premises deployment and simplifying it.

In the next release, I would like to see the uninstall feature be more advanced.

For how long have I used the solution?

I have been using this solution for more than two years.

What do I think about the stability of the solution?

This is a stable solution. It is more stable than most solutions.

Even with other solutions, the PC slows down. All those things are there, but it needs to be worked out on a combination. The Endpoint security system always slows down the PC. For the most part, it has been good.

What do I think about the scalability of the solution?

I can't comment on the scalability because I have not deployed on more than one thousand endpoints per customer.

We have five to six customers with each having six to seven hundred endpoints. Our customers' IT supporters have outsourced us.

How are customer service and technical support?

The technical support is good. When you submit a tag, the support you receive is very good.

Which solution did I use previously and why did I switch?

Previously were using Trend Micro Endpoint. We chose Symantec Endpoint because it is better.

How was the initial setup?

Compared to cloud the initial setup is complex.

The cloud version is easy to set up. It's one gateway and you connect it and it's pretty much a configured service on the cloud.

Generally, the deployment takes a month for seven hundred endpoints per customer. This includes installing endpoints for customers.

To frame the policy and set up on-premises, it's approximately a week.

What about the implementation team?

The cloud implementation is straightforward. We were able to implement it ourselves, but for the on-premises version, we needed support.

What other advice do I have?

I would recommend cloud implementation, rather than on-premises if it is possible.

The on-premises deployment model will lead you to have errors.

I would rate this solution an eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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