Symantec Endpoint Protection (SEP) Review

Deployment is smooth and easy


What is our primary use case?

For now it is used for virus and malware protection, we are still working on other features. We have deployed it for workstation and servers. 

How has it helped my organization?

Managing SEP is very easy, and also troubleshooting part is easily managed. New Version is good with new features. 

What is most valuable?

Basic features, as in every AV solutions, the virus and spyware protection are very good compare to other AV solutions in market. SONAR is one feature which I found to be exceptional

What needs improvement?

They should work on the virus definition file and agent  lighter.

Pushing agent to remote users via console is issue 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Not yet.

What do I think about the scalability of the solution?

It is very scalable.

How is customer service and technical support?

Customer Service:

An eight out of 10.

Technical Support:

An eight out of 10.

Which solutions did we use previously?

Actually, I have not switched to Symantec, but have worked on different clients using different solutions (which include Symantec). I found Symantec to be good and easy to work with.

How was the initial setup?

Initial setup is easy and simple. 

What about the implementation team?

We did an in-house implementation.

What's my experience with pricing, setup cost, and licensing?

It is the better product, even if it is a little on the higher side.

Which other solutions did I evaluate?

McAfee and Trend Micro.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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