Symantec Endpoint Protection (SEP) Review

The console is very useful for reporting but the initial setup was complex


What is most valuable?

The feature I find most useful is the console for reporting.

What needs improvement?

The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections.

For how long have I used the solution?

I've been using the solution for more than 5 years.

What do I think about the stability of the solution?

The new version is not very stable with the latest version of Windows 10. We got a lot of crashes with this solution. 

We have about 1000 users.

What do I think about the scalability of the solution?

It's very easy to scale.

How are customer service and technical support?

I'm pretty satisfied with technical support.

How was the initial setup?

The initial setup was quite complex. Even though it was complex, I was satisfied with the setup.

What about the implementation team?

We used an integrator to implement the solution. 

What other advice do I have?

We are using a pretty old solution for Symantec, so I would say the product is not quite up to date with new threats. Look for a new model of the solution. There is a new version, for example, that we don't use yet. Or you can look for a better solution for current threats.

I would rate this solution seven out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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