Symantec Endpoint Protection (SEP) Review

A well integrated and holistic solution with good protection and encryption


What is most valuable?

The features I find the most valuable are the protection, the encryption, and the DLP.

What needs improvement?

The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.

The detection and response can always be improved.

For how long have I used the solution?

I've been using this solution for one year.

What do I think about the stability of the solution?

I find the solution stable.

What do I think about the scalability of the solution?

I found the solution scalable, and we faced no issue regarding that. We have approximately four thousand users.

How are customer service and technical support?

The technical support is good. They are not the best, but they are good.

If you previously used a different solution, which one did you use and why did you switch?

We were using Kaspersky but we decided to go for Symantec because Kaspersky was missing the DLP part.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

I implemented myself using the help of the distributor.

What's my experience with pricing, setup cost, and licensing?

This solution is more costly than some competing solutions.

What other advice do I have?

I don't know what exactly could be inside the product to make it much more powerful. What I was looking for specifically at that time was the encryption part and the DLP and they were doing great.

Simply put, it is the one product that's an integrated holistic solution for the whole security suite for an endpoint. However, there is no such thing as a one hundred percent security solution.

I would rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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