- User-friendly UI
- In built connectors for various endpoints
It's provided a centralized platform to manage the lifecycle of all identities across different endpoint systems such as Active Directory, Salesforce, etc.
It should be better when doing custom connections.
I've used it for one year and two months.
There were very few issues.
At times we had issues with CA Identity Manager tasks getting hung in an "In Progress" state. We had to restart the instances, but that happens very seldom.
No issues encountered.
8/10.
Technical Support:7/10.
No previous solution was in place.
It was complex due to the vast number of identities in the organization.
It was implemented in-house.
It's more than satisfactory.