- User-friendly UI
- In built connectors for various endpoints
Symantec Identity Governance and Administration Review
It has provided a centralized platform to manage the lifecycle of all identities across different endpoint systems.
What is most valuable?
How has it helped my organization?
It's provided a centralized platform to manage the lifecycle of all identities across different endpoint systems such as Active Directory, Salesforce, etc.
What needs improvement?
It should be better when doing custom connections.
For how long have I used the solution?
I've used it for one year and two months.
What was my experience with deployment of the solution?
There were very few issues.
What do I think about the stability of the solution?
At times we had issues with CA Identity Manager tasks getting hung in an "In Progress" state. We had to restart the instances, but that happens very seldom.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
8/10.
Technical Support:7/10.
Which solution did I use previously and why did I switch?
No previous solution was in place.
How was the initial setup?
It was complex due to the vast number of identities in the organization.
What about the implementation team?
It was implemented in-house.
What was our ROI?
It's more than satisfactory.
Which version of this solution are you currently using?
12.5.6.0.568
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 01 2015
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it_user294231
Information Security Analyst at a financial services firm with 10,001+ employees
Vendor
Highlights
Word mining and risk campaigns are the most valuable features of this solution.
There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.
I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so.
Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability.
It's a very useful tool that has improved our client's security, from day one.
Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role.
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