Tableau Review

Easily the most user-friendly (particularly for non-technical users) BI Tool I’ve ever used.

What is most valuable?

Extraordinary ease of use, easier to use than any competitor product I’ve used in 15 years or so I’ve worked on MI/BI.

Since I originally wrote this, I have found the mapping on Tableau has been extremely useful and easy to use, particularly that it includes very good geocoding for the UK. In terms of the UK, the support and community here is also exceptional and I know that I don't have to trawl through sites endlessly to find solutions, the community is one of the strongest I've seen thus far in BI

How has it helped my organization?

Speed of data discovery and accelerated our ability to remodel our data and improve our existing ETL processes.

What needs improvement?

Expansion of number of visualisations, as well as potential for straight to dashboard function, rather than design individual visualisation – these are, however, genuinely not priority to amend.

Having used another software for a reasonable period of time, I wonder about the chances of incorporating other languages, such as d3.js in future releases (NB I'm still using 8.3)

For how long have I used the solution?

~3 years

What was my experience with deployment of the solution?

This was a Proof of Concept rather than full roll-out.

What do I think about the stability of the solution?

No, but important to note it was PoC.

What do I think about the scalability of the solution?

No, but important to note it was PoC.

How are customer service and technical support?

Customer Service:


Technical Support:

Exceptional, probably the best user community I’ve ever seen in nearly 15 years of working in MI/BI/Analytical roles.

Which solution did I use previously and why did I switch?

Currently use an alternative provider, looking to switch to a newer more empowering piece of software, an alternative to Tableau was selected at a Global CIO level.

How was the initial setup?

Extremely simple. Download a package, enter a key post purchase and that’s it. Very easy.

What about the implementation team?

Vendor team – they had (and indeed have) significant knowledge of the product and continue to share best practice tips and knowledge through their e-publications.

What's my experience with pricing, setup cost, and licensing?

Standard software license cost to setup initially and an optional maintenance fee which include version upgrades. On balance, the costs of software balance nicely against the user experience because you probably wouldn’t need to spend a great deal on training as the product is straightforward to use. I continue to use Tableau in my free/personal time but have been using Tibco Spotfire much more frequently in my professional capacity, so will look to update my review of that software as well

Which other solutions did I evaluate?

Evaluated numerous different BI tools, including but not restricted to Cognos, Jaspersoft, Pentaho, Tibco Spotfire.

What other advice do I have?

Assess the scalability using the Server set up, engage users of the tool independently through the Tableau Community for their ideas and advice on the pro’s and con’s of the tool. Even the biggest evangelists will be honest enough to tell you where it doesn’t meet their expectations.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Tableau reviews from users
...who work at a Financial Services Firm
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Add a Comment
ITCS user

author avatarit_user165078 (User with 201-500 employees)

Have you looked at the UI at Sisense?

author avatarEd Dallal

I believe QlickSense is coming on strong with the latest announcements of the charting capabilities and most recently just announced the capabilities to be able to export to PDF or PowerPoint and print the story/charts. Very intriguing product in deed.

author avatarit_user387408 (Consultant Director at DataBound Solutions)
Top 20Consultant

Tableau does very well what it was designed to do. It has also re-defined the role of IT in the context of self-served analytics.
In the last few years it has learned they have to partner with other companies to deliver an E2E solution, becoming an option to the monolithic "does-it-all" platform.
I believe the cost of making it extremely simple to put the design features in power-user hands is paid in the corporate development side, when trying to formalize and give governance to connections, visualizations and dashboards.

author avatarOrlee Gillis

Alec, can you share which platforms you have used in integration with Tableau and how it impacted your productivity?

author avatarCarlos Mardinotto Junior (Business Intelligence | DW Consultant)
Top 5Real User

Can you talk about Tableau Scalabilily and if Tableau does use cubes (MDX)

author avatarit_user145740 (Consultant at a financial services firm with 5,001-10,000 employees)

In terms of MDX, here’s a link to a tutorial on MDX and data cubes. You may have to sign up to watch, but I’ve been pleasantly surprised with how little this leads to being spammed and called incessantly by sales calls, as it does with other software providers.

In terms of scalability, there are some good documentation on this, for example this whitepaper on version 9 of Tableau. I also look to the Tableau Fans & Friends area of If you want to have a more independent view, I often frequent the blog of Andrei Pandre, as I find he has a very balanced view of comparing software in the visualization space.

I think this should give you some detail and also have this backed by people other than me

author avatarCarlos Mardinotto Junior (Business Intelligence | DW Consultant)
Top 5Real User

Thank you Gareth