Tableau Review

It is a very powerful tool, but there is not enough control over the order in which filters and sorts are applied.

What is most valuable?

  • It is very powerful
  • Flexibility

What needs improvement?

Minor issues only. My biggest one is control over the order in which filters and sorts are applied. There is some control of this but not enough.

For how long have I used the solution?

I've used it for seven months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's very good.

Technical Support:

Our parent company has its own internal Tableau support team so I have had no contact with Tableau’s own technical support

Which solution did I use previously and why did I switch?

No previous solution was used in this company, but I do have experience of Domo.

How was the initial setup?

It was complex. We have a complex situation with extensive data security set up at three and a half levels across over 100 active users with most of the users not only controlled by level but also having access to very specific sets of data only.

Inevitably the setup for this in Tableau was complex. This is not a criticism of Tableau however – just the opposite, the impressive thing is that it had the flexibility to achieve it at all

What about the implementation team?

I implemented it myself.

What other advice do I have?

Tableau is a very powerful and flexible product, it also demands some level of skill on the part of the user. When compared with Domo for example, the end result in its standard form is more flexible, is able to put more information in a single view, and offers more user interactivity. However the other side of this coin is that in its standard form, it is much less accessible to less skilled users. We have managed to develop an interface that is as accessible as Domo, but this has been quite a complex and time-consuming task.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user

author avatarit_user164424 (Director of Enterprise Technology at a manufacturing company with 1,001-5,000 employees)

I like this review because It is factual and seemingly honest.

author avatarit_user73488 (Managing Member at Christina M. Durta, CPA, LLC)

I just used Tableau Public for the first time on a community project. I don't know anything about Domo. How are the features compared to Tableau? How about cost? My main problem with using Tableau for consulting is the step price per user to view the online reports. I don't fully understand the difference between Tableau Online and Tableau Reader. Thank you.