Tableau Review

It allows us to understand and evaluate our numbers in an expedient manner.

What is our primary use case?

We have used it for our program correspondence, basically, so how to program report to satisfaction of different programs. It helps us obtain information. We also use it for visualization.

How has it helped my organization?

It allows us to basically understand and evaluate our numbers in an expedient manner. It doesn't require us to need a huge number of data bases that we need to manage. This solution sets everything up for us. It has a good ease-of-use.

In the past, we were using several different solutions, and the packages were insufficient for our needs. We used a lot of different software solutions, and extreme Excel, but it wasn't enough for our needs. We were also looking for something that was a bit more user-friendly. 

What is most valuable?

One of the most valuable features are the different visualizations. It makes it much easier for us to represent what the data is showing. The dashboard is great, and the visualizations are really what we focus on. 

It's as powerful if you know how to use it, so it's made as much as we know how to use it. It's enough, but there's much more of a need to understand what you do to operate the solution. To be able to do more, we need to set it up to do different things. It is fine, but we have not really invested time or people into doing this much.

What needs improvement?

I would like to be able to set the parameters in a more specific manner. I feel as if it's not a questions of whether the solution is sufficient, it's whether we understand how to use it to the best of its productivity.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is a stable solution. I think we can use it for a while for a lot of different things. Again, we do not know the full scope of the capabilities. I think we are using it the best we can, but we could find better ways for it to best suit our needs. So, we just need to learn how to use it more efficiently.

How are customer service and technical support?

The technical support is good. They give solutions to our questions. 

Which solution did I use previously and why did I switch?

We previously used Microsoft BI.

How was the initial setup?

I was not involved in the initial setup of the solution.

What was our ROI?

Most people buy software because they know that it will help them do one thing, but they use it a tenth of the potential of what it could be used for. So, if you don't know what that is, you're stuck at ten percent. Be sure to explore the full capabilities of the solution.

What's my experience with pricing, setup cost, and licensing?

The price is competitive. We always consider pricing when considering a new solution. We are a non-profit, and pricing is a huge concern.

Which other solutions did I evaluate?

We always like to evaluate other products in tandem with what we are using.

What other advice do I have?

When reviewing a possible solution, we always consider:

  • Price
  • Functionality
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Tableau reviews from users
...who work at a Financial Services Firm
...who compared it with Microsoft BI
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