What is our primary use case?
The primary use case of this solution is to provide our customers with a faster way to get their data and to connect information between different environments, especially with corporate companies that have different branches in different parts of the country. They need to receive and share information as quickly as possible between the different environments.
This is the main way that we identify, in a fast way, to connect with different platforms.
It's a platform of interconnectivity that we provide to our clients with this solution.
We are specialized in installation and deployment using this platform. We use it to move the transformation of the companies to the new mature service-oriented architecture.
What is most valuable?
TIBCO has the best platform in terms of speed and ease of use.
The brand is very important, it has a percentage of the research and development of the product. They look at how you can get to obtain the best features from the platform. Most other platforms offer the same features in the same way and the same kind of platform, but with TIBCO, you get answers in milliseconds.
If you have high traffic transaction volume and you need more speed, more governance in your services, then you need to use TIBCO. This is the value that TIBCO offers and how it differs from others.
What needs improvement?
One of the areas that this solution could be improved is to provide the vendors with updated information. We don't always know what is going on with the development of the solution.
In the next release, there should be improvements made to the API manager. Other platforms are better.
For how long have I used the solution?
I have been using this solution for twelve years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and technical support?
I don't work directly with technical support, but my team does. To my knowledge, they have not had any issues with technical support.
The technical support is good and they are knowledgable.
How was the initial setup?
The initial setup is complex. Not all companies are ready to move forward with this platform because they don't understand how it works, what the real benefits are, and how to take advantage of this platform to obtain the best results for your company.
Before we can begin, we must understand the vision of the business. When you have that understanding then the setup is easy, but if you don't then it's complex.
It depends on the company, but it can take approximately six months to deploy this solution.
We consider the preparation of the environment, the installation, the testing, then the training. Not user training, but training the technical team in the companies to manage the platform inside the environment.
Then we deploy the solution together. We apply one life cycle, then certify it by CMMI.
What about the implementation team?
Part of the sales process includes deployment and implementation. If this solution is not implemented correctly it is not the fault of the solution but with the vendor and not providing the necessary training.
What was our ROI?
With this platform, the return of investment would be less than one year.
There are many ways to measure the return of investment, it is not always just about how much money they will make, there are other factors.
ROI can be measured in terms of effort, social benefits, political initiatives, and many other things.
- If you reduce the social impact you can save money.
- If you reduce the way that people work or the way the citizens work with the government, you will save money.
- When you control things, there are benefits to that.
What's my experience with pricing, setup cost, and licensing?
We consult with TIBCO to understand the market and try to get the customer's different levels of pricing.
Which other solutions did I evaluate?
Latin America has many vendors working with the same type of solutions that are open source.
Companies feel that by it being open source it could be the key to getting a free platform, but that is not the case. They would prefer to purchase a solution like TIBCO but don't have the budget.
What other advice do I have?
In Latin America, there is a lot of immature environments in terms of connectivity or service-oriented architecture.
The wave of technology or the wave of the transformation came from the US and other first-rate countries. Latin Americans adopted technologies. It's not easy to deploy this type of technology quickly.
The first challenge is with the consultant and in making the sale by explaining what exactly is the value that you would be getting by staying in a real service-oriented architectural environment.
The second is that the corporate companies grow in a Catharsis because the growth of the companies is not well planned.
The best way to fix the problem that they have is to buy a platform to connect all of the different platforms that they have acquired in the past.
It's not enough to purchase the right product. You have to hire the right team to help you deploy this solution. Most of the vendors forget the customer, but the most important thing is to have the customer understand the solution that they will be working with.
The founder of TIBCO is an entrepreneur who always invests money to improve the product. He invests money to improve most of the products that he has. You will always be a leader in this area if you don't lose the philosophy of investing to improve.
I would rate this solution a ten out of ten.