What is our primary use case?
We have offices scattered around the building and some of them may be used for phoning in to access conference calls. Also, when someone comes in with a laptop, they can be wirelessly connected to our network. This is easier than using a wired connection.
What is most valuable?
The range is usually pretty good, which is the most important thing to use because more or less, all wireless access points are the same.
What needs improvement?
The stability can be problematic but in general, it is okay.
Better security is important because we need to have some degree of control over who is connected and how we can restrict the level of connectivity. We have been catching people who are abusing their access.
Extending the ranger further would be even better for us.
For how long have I used the solution?
We have been using Ubiquiti Wireless for between five and ten years.
What do I think about the stability of the solution?
It is not always stable, unfortunately.
What do I think about the scalability of the solution?
In my office, we have approximately 100 people using wireless. Not all of them are using the service at the same time.
How are customer service and technical support?
We have not been in contact with technical support. Rather, we rely on ourselves.
How was the initial setup?
It takes between a few minutes and an hour to install an access point.
What about the implementation team?
We have a technical team of trained people, in-house, for deployment and maintenance. We are a public institution, so we don't always have the best technicians due to salary issues. But, if we were to consider the technical aspect then I'd say that we need to strengthen our skills.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?