Wallarm NG WAF Review
It blocks most attacks on our web application.


What is most valuable?

Vulnerability scanner and WAF are valuable features. It blocks most attacks on our web application.

How has it helped my organization?

It provides one more layer in our security, i.e., firewall, IDS/IPS, WAF.

What needs improvement?

Wallarm uses a learning mechanism to detect attacks and to avoid false positives. If Wallarm blocks some illegitimate request, then you can go to the management console and mark this request as false positive. After that this and similar requests, it should not be blocked again but sometimes this does not work properly. It happens pretty rarely though.

For how long have I used the solution?

I have been using Wallarm since 2014.

What do I think about the stability of the solution?

There was an issue with the memory leak, but it was fixed.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

I would give the support a very high rating. We have a chat with the support representative and the response is very fast (within 10 minutes).

Which solutions did we use previously?

Previously, we have used open-source ModSecurity, but it was not effective. Then, we tried Wallarm and it was good for us.

How was the initial setup?

Setup is very easy; it just requires a few steps to launch the system.

The documentation is pretty good and the support responded fast.

What's my experience with pricing, setup cost, and licensing?

Pricing is transparent and clear. I don’t know what to advise.

Which other solutions did I evaluate?

We didn’t try any other product.

What other advice do I have?

I recommend Wallarm to my other colleagues.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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