WatchGuard Firebox Review

We set it up and it's been running since then without issues and with good throughput


What is our primary use case?

We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our employees.

How has it helped my organization?

The way it saves me time is that there is no maintenance. Once we set it up, there's nothing else for us to do on a regular basis. It might be saving me about an hour a month.

What is most valuable?

  • It has a good signal.
  • We haven't had any security issues.
  • The usability has been good. We haven't had any problems with it.
  • The performance has been good. We haven't had any issues with the performance.

For how long have I used the solution?

We have been using WatchGuard Firebox for about two years.

What do I think about the stability of the solution?

We haven't had any issues with it. We set it up and it's been running since we set it up.

What do I think about the scalability of the solution?

We don't have any plans to increase usage. It just services our one office, with eight users.

How are customer service and technical support?

We have not had to use their technical support.

Which solution did I use previously and why did I switch?

We did not have a wireless solution before Firebox. The main reason we went with it was the security protocols. They were more robust on this device.

How was the initial setup?

The setup was easy enough. It was more or less plug-and-play. There weren't a lot of settings that we had to run through. The setup wasn't that complicated. It took about two hours and there was just one person involved.

What was our ROI?

The addition of the WiFi saves us from usage of our data plan. We have had some cost savings there.

What's my experience with pricing, setup cost, and licensing?

The pricing was in line with everyone else; maybe slightly higher. That's why it's not a 10 out of 10.

Which version of this solution are you currently using?

XTM 26
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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