Bitbucket Reviews

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Javad-Talebi
Real User
Team Leader at Turk Telekom
Sep 18 2019

What is most valuable?

I'm using the private cloud because I don't want to have my source public on the internet. I'm very happy about that solution because it's precisely enough for me and my needs. Being private was very important for me, and working with the… more »

What needs improvement?

While it is a good and useful product for my application, there are several disadvantages to the system. One thing I have seen is that you can't add some better features to the wiki system. For example, better attachment and document… more »

Which solution did I use previously and why did I switch?

From my point of view, the setup for the Atlassian product was better than other products but had less to offer as a system. I tried to switch to TFS (Team Foundation Server), a Microsoft product, and I couldn't use that because I loved… more »

What other advice do I have?

On a scale from one to ten, where one is the worst and ten is the best, I would rate this product as an eight. I love this product, so actually eight may actually not be good enough for the rating. On the other hand, there is a lot that… more »

Which other solutions did I evaluate?

In a way, I did evaluate other options but it was after I was already working with BitBucket. I tried to use TFS and GitLab, but I couldn't add my existing support to their systems. I loved this support system that I had with BitBucket —… more »
Nachu Subramanian
Real User
Head of DevOps Engineering Center of Excellence at OCBC Bank
May 31 2020

What is most valuable?

It's the code check in and code version controlling.

What needs improvement?

There is room for improvement in terms of the branching strategies. Instead of leaving the branching strategy for users to decide, Bitbucket could provide some default branching options for users to adopt. For now, users need to configure… more »

What's my experience with pricing, setup cost, and licensing?

The price of Bitbucket is on the high side, but I think that's because of the tool's capability, which is justifiable. If you're purchasing for a smaller number of users then the license cost per user is definitely expensive, but if you buy… more »

Which solution did I use previously and why did I switch?

I still use Jira and Confluence and have done for many years. It's the same support model for all tools, just like Bitbucket.

What other advice do I have?

I would have given Atlassian a nine out of 10, but because of the technical support issues and pricing, I would give them a seven out of 10 rating. I wouldn't even complain about the cost but they really need to improve their support model.
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.
Real User
Vice President at a comms service provider with 1,001-5,000 employees
Jun 15 2020

What is most valuable?

We have a couple of different tools that allow us to tie source code changes to report bugs. It's integrated with our bug tracking system and also integrated with our requirement tracking system. So we have better facilities. We could integrate these solutions using command line "hooks", but when we… more »

What needs improvement?

Even with the automation, we've had some situations where we've had mistakes. Developers have integrated code into the wrong place by mistake, so there's a fairly steep learning curve. Being in the cloud and using large repositories can be slow. They should improve synchronizing very large… more »

What's my experience with pricing, setup cost, and licensing?

We use it on the cloud. It's the latest and greatest. You don't have to pay for maintenance and you get automatic updates and hardware and backups and all that nice stuff. I paid a little premium for it, but you get a lot of benefits. Licensing is on a monthly basis, it's available on their website… more »

What other advice do I have?

I would advise getting some Git training. Something like 85% of all developers use Git. So it's like the defacto standard for source control. Bitbucket is a brand of Git that has some nice features on top of the core functionality. The biggest lesson learned was, we should've done a little bit more… more »
PederHerborg
Real User
CEO at Fiftytwo A/S
Nov 20 2019

What is most valuable?

What I liked the most about this program is that it integrates seamlessly with JIRA, which really adds value to our organization. I also like it as a pull request feature, even though that feature can definitely be improved.

What needs improvement?

I think the developers are constantly working on improving the pull requests support. It already works quite well, but there are still some issues with the support of the workflow and how to actually measure the time you spend on using reviews for pull requests compared to the time you actually use… more »

What's my experience with pricing, setup cost, and licensing?

I don't know exactly what the program costs, but it depends on how many users you have. We recently upgraded from 50 to 100 users, and I think it's public on the website. I am not sure.

What other advice do I have?

My advice to others would be that, if they are looking for a stable on-premises solution, Bitbucket is the obvious choice. They can even use it if they are looking for a cloud solution, but we have a restriction that we have to run it on-premises. Therefore I think it's the smallest, best solution… more »
Real User
Chief Information Officer at a recruiting/HR firm with 11-50 employees
Jan 23 2020

What is most valuable?

Bitbucket is a standard git implementation with perfectly coordinated screens, it's secure, and we have had no problems with it. We are satisfied with the user interface.

What needs improvement?

The installation of Bitbucket on our server was not as easy as other Atlassian products, so it is something that can be improved. The same is true for the upgrade process. I have upgraded it twice… more »

What's my experience with pricing, setup cost, and licensing?

We are using the minimum package with ten users and we are happy with the price because we are a small company. With our small number of users, our licensing fees are approximately $10 USD per month… more »

Which solution did I use previously and why did I switch?

Prior to using Bitbucket, we were using the freeware version of SVN. We switched because Bitbucket has better features, especially for source code maintenance.

What other advice do I have?

This solution is good and it covers all our needs. Periodically, I receive announcements from Atlassian, mostly concerning the security features. They are fixing the newly discovered vulnerabilities… more »

Which other solutions did I evaluate?

We evaluated GitHub but we require our own server for source code management.
Stanislav Ivanov
Real User
Quality Assurance Automation Engineer at a tech services company with 501-1,000 employees
Nov 27 2019

What is most valuable?

I don't have too much experience with Bitbucket; I use GitHub more often. It's easy to switch back and forth between Bitbucket and GitHub.

What needs improvement?

The code review and creation of requests need improvement. In GitHub it's much easier and broader and that makes everything easier to see. The solution is not user-friendly. Right now, the solution is not so easy to understand. It needs to update its design and overall user experience.

Which solution did I use previously and why did I switch?

We did previously use a different solution. We switched to Bitbucket when we switched projects.

What other advice do I have?

We use the cloud deployment model. We use the solution pretty extensively, but it depends on the client and the project. I'd suggest those considering implementing the solution try all the functionalities in the trial period. That way you can decide if it will work for your projects. I'd rate the… more »

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User Assessments By Topic About Bitbucket

Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.

Bitbucket Questions

What is Bitbucket?

Store all of your Git and Mercurial source code in one place with unlimited private repositories. Includes issue tracking, wiki, and pull requests.
Bitbucket customers
Oscar Insurance, Fugro Roames, Splunk, Rakuten, Red Giant, Met Office, Trulia, Onfido, TriNet, Orbitz Worldwide, Ames Research Center, Sotheby's
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