CA Identity Manager (CA IAM) Reviews

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Pete-Williams
Real User
Senior Software Engineer at a retailer with 10,001+ employees
Jan 08 2018

What is most valuable?

As a company, the most valuable feature that we have is our almost real-time feed from our HR systems into CA Identity Manager, which then feeds... more»

How has it helped my organization?

The multitude of end-points that we can connect to, whether it is an out-of-the-box connector or through a JNDI or a JDBC connection. We can... more»

What needs improvement?

One of the biggest features that we are looking at is more cloud-based options. Right now, there is a connector to Office 365. While it is okay... more»

Which other solutions did I evaluate??

We made the switch from Novell almost four years ago. That was based out of need because it was getting too expensive and the product's... more»

What other advice do I have??

It is good, but I think there is still some room for improvement. That comes along the lines of: * More cloud integration, which hopefully will... more»
Shinoy Cherayil
Real User
Sr Prin IT Technologist at Medtronic
Dec 15 2016

What is most valuable?

The automation that it brings to the enterprise is one of the main things that we looked at.

How has it helped my organization?

We had a 20 year old provisioning system which was built primarily for manual activities. Identify Manager helped us move to a more automated... more»

What needs improvement?

Keeping up with the market and support for functionality and other core endpoints like Active Directory and Exchange that right now seems to be... more»

Which other solutions did I evaluate??

We are a big enterprise, which means that we’ve done things the old way for such a long time. We were long overdue for investing in a proper... more»

What other advice do I have??

Any solution that you pick will have its fair share of challenges. Understand and document what you really want done. You need to define what... more»
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Efrén Yanez
Real User
Security Manager & CM Specialist at a tech services company with 51-200 employees
Feb 09 2017

What is most valuable?

* The xPress technologies Through the implementation of "Identity Suite Virtual Appliance" have created a supremely quick and convenient way to... more»

How has it helped my organization?

It has increased our automation and maintenance of SLA security functions. Additional compliance of all activity relate to provisioning,... more»

What needs improvement?

* Security information * Human resource onboarding/offboarding processes * All areas in organization that required account functionality in... more»

Which other solutions did I evaluate??

I did not use the previous solution, however I did assist in the move from it. We changed because the previous solution was not flexible and it... more»

What other advice do I have??

If you analyze the evolution of these type of solutions, there are still uncovered needs and the customers are still identifying needs. The... more»
PrincipalSecArch140
Real User
Principal Security Architect II at a engineering company with 1,001-5,000 employees
Dec 28 2016

What is most valuable?

We only need one pane of glass to see what users have access to, especially privileged accounts.

How has it helped my organization?

Once it's in place, it's easy to use. You definitely need insight into how your company provides access to users. Especially if it's going to be... more»

What needs improvement?

I'd like to see the user interface be a little bit better as far as deploying the infrastructure, the back end, but I hear that it's coming.... more»

Which other solutions did I evaluate??

We had an in-house solution that was for a subset of our users. It wasn't robust enough to go scale to the entire corporation, so we went... more»

What other advice do I have??

Definitely understand your access base for your user from the business perspective. If you're made up of different companies, get a clear... more»
Solution110c
Real User
Solution Architect
Jul 18 2018

What is most valuable?

Ease of use for the configuration of provisioning accounts through an account template concept for an OOTB connector. It does not requires an... more»

What needs improvement?

The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements.

What's my experience with pricing, setup cost, and licensing??

The connector is free, and bundled with the product.

Which other solutions did I evaluate??

We did previously use a different solution, and we switched for several reasons.

What other advice do I have??

The product is considered good, in the top five. Looking at the product features carefully if your organization has complex provisioning... more»
Raja Krishnamurthy
Real User
CTO, Application Development at a tech services company with 501-1,000 employees
Dec 07 2016

What is most valuable?

We take identity management seriously and CA IDM is helping us to accomplish that goal. We have streamlined the identity management process, but... more»

How has it helped my organization?

We have been making strides in that area, but we still have more improvements to do. We are not there yet, but we hope to be there soon.

What needs improvement?

An improvement that we would like to see in a later version is taking it to the cloud. We have it on-premise and we foresee a lot of scalability... more»

Which other solutions did I evaluate??

We were not using any other solution prior to this one. This was our go-to-solution from the outset. CA was a part of our solution always.

What other advice do I have??

I would advise to do a lot of analysis before you get in because the product itself has a lot of capabilities. However, understanding and making... more»
Consultab480
Consultant
Consultant at Deloitte
Dec 13 2017

What is most valuable?

User access control.

How has it helped my organization?

* Streamlines user access * Consolidates applications * Access in one place

What needs improvement?

Customer reporting. One of the big things we had asked for is for the Identity tool to actually do more kinds of reporting for audit purposes.... more»

Which other solutions did I evaluate??

The client is using different solutions for different things. So they have instances of a number of different tools that have the same... more»

What other advice do I have??

It's early but so far I give it a seven out of 10. Most of the issues we've had with it are coming from business complexity rather than the... more»
it_user124563
Real User
Head of Identity and Access Management at a financial services firm with 1,001-5,000 employees
Jun 30 2017

What is most valuable?

The most valuable features to us are: * Provisioning engine (on the back-end, separate from front-end components,... more»

How has it helped my organization?

Through the centralization and automation of access management functions, and providing a baseline for identity and... more»

What needs improvement?

I think CA Identity Manager could improve in the following areas: * Usability * Stability * It's complex * The... more»

What's my experience with pricing, setup cost, and licensing??

Pricing and licensing models are adequate and reasonable.

Which other solutions did I evaluate??

CA eTrust Admin 8.x had been upgraded to CA Identity Manager 12.5 SP9.

What other advice do I have??

Run PoC with as close to production deployment as possible; pay attention to TCO and ROI after including provisioning... more»
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What is CA Identity Manager (CA IAM)?

The CA Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. The CA Identity Suite provides organizations with deep functionality, high scalability, and most importantly, and an outstanding user experience.

Also known as
CA Identity Minder
CA Identity Manager (CA IAM) customers
Acciona, Core Blox, DBS
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