CA Identity Manager (CA IAM) Reviews

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Pete-Williams
Real User
Senior Software Engineer at a retailer with 10,001+ employees
Jan 08 2018

What is most valuable?

As a company, the most valuable feature that we have is our almost real-time feed from our HR systems into CA Identity Manager, which then feeds… more»

How has it helped my organization?

The multitude of end-points that we can connect to, whether it is an out-of-the-box connector or through a JNDI or a JDBC connection. We can… more»

What needs improvement?

One of the biggest features that we are looking at is more cloud-based options. Right now, there is a connector to Office 365. While it is okay for… more»

If you previously used a different solution, which one did you use and why did you switch?

We made the switch from Novell almost four years ago. That was based out of need because it was getting too expensive and the product's… more»

What other advice do I have?

It is good, but I think there is still some room for improvement. That comes along the lines of: * More cloud integration, which hopefully will be… more»
Real User
Solution Architect with 1-10 employees
Jul 18 2018

What is most valuable?

Ease of use for the configuration of provisioning accounts through an account template concept for an OOTB connector. It does not requires an… more»

What needs improvement?

The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements.

What's my experience with pricing, setup cost, and licensing?

The connector is free, and bundled with the product.

If you previously used a different solution, which one did you use and why did you switch?

We did previously use a different solution, and we switched for several reasons.

What other advice do I have?

The product is considered good, in the top five. Looking at the product features carefully if your organization has complex provisioning… more»
Find out what your peers are saying about CA Technologies, SailPoint, ForgeRock and others in Identity Management (IM). Updated: May 2019.
347,244 professionals have used our research since 2012.
Consultant
Consultant at Deloitte
Dec 13 2017

What is most valuable?

User access control.

How has it helped my organization?

* Streamlines user access * Consolidates applications * Access in one place

What needs improvement?

Customer reporting. One of the big things we had asked for is for the Identity tool to actually do more kinds of reporting for audit purposes. It… more»

If you previously used a different solution, which one did you use and why did you switch?

The client is using different solutions for different things. So they have instances of a number of different tools that have the same… more»

What other advice do I have?

It's early but so far I give it a seven out of 10. Most of the issues we've had with it are coming from business complexity rather than the product… more»
Real User
Head of Identity and Access Management at a financial services firm with 1,001-5,000 employees
Jun 30 2017

What is most valuable?

The most valuable features to us are: * Provisioning engine (on the back-end, separate from front-end components, that's… more»

How has it helped my organization?

Through the centralization and automation of access management functions, and providing a baseline for identity and… more»

What needs improvement?

I think CA Identity Manager could improve in the following areas: * Usability * Stability * It's complex * The reporting… more»

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing models are adequate and reasonable.

If you previously used a different solution, which one did you use and why did you switch?

CA eTrust Admin 8.x had been upgraded to CA Identity Manager 12.5 SP9.

What other advice do I have?

Run PoC with as close to production deployment as possible; pay attention to TCO and ROI after including provisioning… more»
Real User
Senior Manager - Identity and Access Management at a financial services firm with 1,001-5,000 employees
Jun 30 2017

What is most valuable?

Automated provisioning removes manual labor and manual provisioning.

How has it helped my organization?

Automation is the best way it's improved the way we function because we don't have to perform manual work over identity-related controls.

What needs improvement?

A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've… more»

What other advice do I have?

We always look at the stability and the amount of endpoints and attributes that can be included, plus the ease of use. Make sure that it can accurately serve your needs, especially… more»
Real User
Lead Solution Advisor at a financial services firm with 10,001+ employees
Jan 10 2018

What is most valuable?

Policy Xpress.

How has it helped my organization?

The solution in which we have brought in CA Identity Manager, it is like combining multiple HR sources. It helps reduce thousands of hours of work.

What needs improvement?

It needs to be connected to major HR systems. That is a major thing. And if they can connect it to GRC systems, that's good to have in an identity product.

What other advice do I have?

When we are choosing a vendor we will go for whether they have the capability to connect to the target system. The basic feature would be connectivity. If the product doesn't have the… more»
Real User
Developer at a tech vendor with 1,001-5,000 employees
Dec 11 2017

What is most valuable?

It has good endpoint support and endpoint connectivity to different versioning endpoints.

How has it helped my organization?

It has been good to keep zero day. We have almost zero day provisioning, where the user shows up on the first day of work and he has the necessary access, birthright roles, and such. Therefore, there has been good, internal performance… more»

What needs improvement?

Identity Manager has a lack of entitlement support, unlike other products that I have worked with. Other products have a focus on the entitlement that a user has, where you can pick and choose access as an entitlement, and add it to the user or… more»
Real User
Software Engineer at a healthcare company with 1,001-5,000 employees
Jun 30 2017

What is most valuable?

The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places.

How has it helped my organization?

It’s provided us a single point to create users and then provision them to different sources so that they have access to them without having to login in multiple locations.

What needs improvement?

It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful.

What other advice do I have?

CA is great to work with, but to use it, just learn the product suites and how the individual products interact. Make sure you have a good layout and you have everything you need.
See 4 More CA Identity Manager (CA IAM) Reviews

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Find out what your peers are saying about CA Technologies, SailPoint, ForgeRock and others in Identity Management (IM). Updated: May 2019.
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CA Identity Manager (CA IAM) Questions

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What is CA Identity Manager (CA IAM)?

The CA Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. The CA Identity Suite provides organizations with deep functionality, high scalability, and most importantly, and an outstanding user experience.

Also known as
CA Identity Minder
CA Identity Manager (CA IAM) customers
Acciona, Core Blox, DBS

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