CA SSO Reviews

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umairakhlaque78
Real User
Sr. Manager at Duroob
Oct 15 2018

What is most valuable?

The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are… more»

How has it helped my organization?

If I describe what actually happened, a little bit of the business case, that will help you to understand what it was like. The customer is the kind of customer that… more»

What needs improvement?

I think the future release is, if you ask me, I think they have done a lot in the new release, especially the front end. The front end was not as good. CA did a good job… more»

What's my experience with pricing, setup cost, and licensing?

CA solutions.. Are generally expensive but for the customer the ROI is big.

If you previously used a different solution, which one did you use and why did you switch?

No.

What other advice do I have?

When you are looking for a security solution, products are there in the market, but you really don't want to go for a product that looks very beautiful from the front but… more»

Which other solutions did I evaluate?

Yes
Real User
Design Engineer 5 at a financial services firm with 10,001+ employees
Dec 07 2017

What is most valuable?

Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability.

How has it helped my organization?

It is a simple solution to implement, and it provides additional flexibility.

What needs improvement?

Better documentation. I went through some sessions on single sign-on for version 12.7. Whatever features we are looking for from a REST API perspective, they will be there. So far, it is good. We have to implement it, and figure out what is… more»

What other advice do I have?

I have been working with Site Minder for the past 10 years, maybe more. However, I know the product, therefore I am able to manage it. The people in my team, they are not really happy with it, mostly from the support perspective.

Which other solutions did I evaluate?

Ping and ForgeRock. In our company, because they are competitive and have an edge over SiteMinder, they are even considering going for ForgeRock or Ping. These companies are more flexible and are open source products, whereas SiteMinder is… more»
Find out what your peers are saying about CA (A Broadcom Company), Okta, IBM and others in Single Sign-On (SSO). Updated: October 2019.
372,906 professionals have used our research since 2012.
Consultant
Software Engineering Consultant at a retailer with 10,001+ employees
Nov 30 2017

What is most valuable?

As our identity model continues to mature, probably the Federation is most valueable. In IT, you're seeing a large shift to the cloud, and to using software as a service applications and, because of that, you still need to be able to… more»

How has it helped my organization?

It allows us to get, again, both externally hosted and internally hosted web applications up and running using centralized credentials in short order. It makes it easy.

What needs improvement?

I've talked to them about this: I'd like to see a rework of the user directory configuration. In Single Sign On, whenever you set up a new user directory, there is a pretty specific number of hoops that you have to jump through in order to… more»

If you previously used a different solution, which one did you use and why did you switch?

We were using something previously but I don't recall what it was. In terms of switching, it's a similar decision chain to what you think about when you need to invest in an upgrade. Is there a problem with stability? Is there a problem… more»

What other advice do I have?

When we are looking for a new vendor, what's important to us is the relationship between us as a customer and the vendor. That has to be strong. They need to be available and supportive of our vision. Also, we're looking for somebody who… more»
Real User
Manager with 10,001+ employees
Jan 07 2018

What is most valuable?

Federation, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways. The Directory is secure. It's our user store, and it's important to keep our members safe. The… more»

How has it helped my organization?

It keeps our members safe, that's a benefit for us. It's important.

What needs improvement?

I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product. Also, easier integration with third-party partners to OpenID Connect… more»

If you previously used a different solution, which one did you use and why did you switch?

We had no choice. We were growing too big. We had a homegrown solution in place six years back, and our CTO at that point made a conscious decision to go towards this approach. And it worked. I think CA had a pre-existing relationship with… more»

What other advice do I have?

One thing that recently surprised me about CA is how big it is. The product I'm talking about in that context is not a CA product, it's an acquisition that CA made a few years back. I was used to working with the other company. Once we knew… more»
JosephLaVigne
Real User
Security Engineer at a financial services firm with 10,001+ employees
Jan 02 2018

What is most valuable?

Simplifying the user experience. We use a lot of integrated Windows authentication with it. All of our applications get a point, click, and you are in, while we increase security at the same time.

How has it helped my organization?

People do not have to remember 35 to 40 usernames and passwords. They have a link to go to their page that they need to work on, and it is there. It knows it is them. If we lose an employee, they no longer can sign in from anywhere in the… more»

What needs improvement?

I would prefer to see their SAML integration be a more streamlined and easier interface, more like PingFederate's interface. Their product works just as well for that use case, but we do not use it, because it is a much larger learning… more»

What other advice do I have?

Because I am new to this area, the thing that surprised me about CA is how quick they are to respond to changing needs. If we tell them we need something or do not know how to do something, they make it happen for us. It seems crazy for… more»

Which other solutions did I evaluate?

I would absolutely recommend they go with SiteMinder SSO. I have worked a little bit with some of the other products out there and they are not as easy to use, and they are definitely not as stable. Shibboleth is a competing free product… more»
Anil Gaddi
Real User
Security Architect at Raymond James Financial, Inc.
Jan 03 2018

What is most valuable?

We use it on the agent model, and we have a lot of capabilities which we leverage to do it on the different apps, so critical apps are protected better. And we do step up using this, but we are… more»

How has it helped my organization?

I think Single Sign-On helps a lot. If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On.

What needs improvement?

I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it… more»

If you previously used a different solution, which one did you use and why did you switch?

We had a predecessor to it which was near end of life. I knew this product because I was part of CA previously. We went with CA because it met most of our requirements. We had a requirement list of… more»

What other advice do I have?

Most important criteria when selecting a vendor: We definitely look at our engagement. We look at the support. That's always the critical factor. Otherwise, I would say most of the products, if you go… more»

Which other solutions did I evaluate?

We looked at a lot of vendors around it. We had looked at RSA, Ping, and a multitude of others, just on paper, so to speak.
Maurice Shorrosh
Real User
Technology Director at a financial services firm with 10,001+ employees
Jan 03 2018

What is most valuable?

It has the ability to authenticate and authorize users. It is the main feature for our security.

How has it helped my organization?

It has definitely made things easier. We do not have to do that development. It is an out-of-the-box product which does the thing it does best.

What needs improvement?

Better monitoring. A better way to debug a problem. When there is a problem with it, it should log enough information for CA to know what is the problem, like a better debugging tool. It needs better debugging and support.

What other advice do I have?

I would recommend this solution. I would recommend the newer version without any customization. That is where we have had a problem because we did our own customization of this product. Most important criteria when selecting a vendor: It is the supportability right. J.P. Morgan costs more, but we… more»
Aseem Poudel
Real User
Senior Software Analyst at NRG Energy
Nov 30 2017

What is most valuable?

* Authentication * Authorization for our websites. These features are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO.

How has it helped my organization?

It doesn't take time for us to configure, maybe because we have been using this product for so long. In terms of security rights, a lot are covered under SSO, so we don't actually have to go and do something on the back end.

What needs improvement?

We would like to the OAuth be more stable, more issues being fixed rather than not. We're pretty happy, but there are some scenarios with the new stuff, like OAuth - where authentication happens from Google, Amazon - in which they're still lagging right now. They're developing it, but we have been… more»

What other advice do I have?

I would still not rate it a 10 out of 10 because, like I said, we had some issues with the OAuth here and there. Once those are done right, I think it would be a nine out of 10. Regarding advice to a colleague who is researching this or a similar solution, it depends on what they are trying to… more»
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CA SSO Questions

What is CA SSO?

CA Single Sign-On provides secure single sign-on and flexible access management to applications and Web services on-premise, in the cloud, from a mobile device or a partner’s site. For over a decade, CA Single Sign-On has been a leader in enterprise-class secure Web single sign-on and identity federation, providing a comprehensive solution that addresses access to applications and cloud services.  CA Single Sign-On delivers unparalleled reliability, availability, scalability and manageability.

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Also known as
Single Sign-On, SiteMinder
CA SSO customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

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