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What is ChangeGear?

ChangeGear Service Desk, a proven ITIL-Based Service Desk, is a solution for managing, tracking and controlling IT services. It can facilitate ticket routing, resolve requests, automate changes on a single platform. It has a streamline request management across any business process by leveraging ChangeGear's workflows, automation, notifications, and SLA management & more to deliver process-based applications. Its fully integrated ChangeGear module allows for request promotions with one-click to other ticketing modules. ChangeGear Service Desk Process Modules include prebuilt workflows, forms, automations, notifications, SLA management, and reporting that enables delivery groups to efficiently handle service requests. With functionality based on the other ChangeGear ticket modules, the Process Modules are easy to implement and use.
ChangeGear customers
Susquehanna, Dallas County Community College District, St Luke's Hospital, HD Vest, Womble Carlyle, Arizona Department of Education
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