DX Spectrum Archived Reviews (More than two years old)

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Randall Hinds
Real User
Program Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
Jan 08 2018

What is most valuable?

Easy navigation from initial alerts to a full topology and detail on the Network infrastructure and it relationships is the most valuable feature

How has it helped my organization?

This tool provides excellent Fault Domain isolation when properly instrumented and configured, allowing quick action on links/routers/switches/etc.

What needs improvement?

The configurations are still XML-based and require a good deal of coding to setup each object for monitoring. Alerting is yet more coding, and relationships are more coding... In a drag-and-drop world, this tool is in need of a bit more than a make-over.
Daniel Alejandro Zuleta Zahr
Real User
Developer at a tech services company with 11-50 employees
Oct 01 2017

What is most valuable?

It has many great features, but in most of the companies that I have done consulting for, they rarely use them as it requires an advanced level of knowledge of the tool. Event Configuration: A tool in… more»

How has it helped my organization?

Reduces the false positives, by creating our own business logic with the Event Configuration. Allows us to have a single console/notification point, with the alarms of all the tools that we use for… more»

What needs improvement?

It’s like having a Ferrari, without a professional driver. Most companies don’t use all the good features. The out-of-the-box features are just too poor: (Ping, CPU, Disk and Memory, Process, and File… more»

What's my experience with pricing, setup cost, and licensing?

It’s a great tool, but an expensive one. Learn how to use it properly.

Which solution did I use previously and why did I switch?

It was the first solution that we used when I started working. Right now, we are trying Naemon (Nagios). Here is my comparison: Raw monitoring: Naemon has a lot more flexibility, i.e., you can script… more»

What other advice do I have?

Try to learn, at least, the following: Event Configuration Device Certification Watches Alarm Notification Manager Services SLA
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Consultant
Lead ,Managed Services at a tech services company with 51-200 employees
Sep 05 2017

What is most valuable?

The alarm and root cause analysis features are the most valuable to me. These features help to pinpoint causes of outages and performance issues.This ultimately identifies the specific component… more»

How has it helped my organization?

It has helped to accelerate issue resolution.

What's my experience with pricing, setup cost, and licensing?

CA Spectrum is expensive. CA should really consider this factor, as smaller companies would prefer to go for cheaper monitoring tools instead.

Which solution did I use previously and why did I switch?

The client had always used CA Spectrum from its inception.

What other advice do I have?

The recent versions of the CA Spectrum, such as version 10, have new added features that give organizations a good ROI.

Which other solutions did I evaluate?

The customer considered SolarWinds. They eventually opted for CA Spectrum because it proved to manage and monitor their large infrastructures more effectively.
Consultant
Head of Data Science at a tech services company with 1,001-5,000 employees
Aug 30 2017

What is most valuable?

These features are core requirements for infrastructure management: * Topology Discovery * Configuration Management * Best network root-cause analysis * Service management… more»

How has it helped my organization?

* Reduces system fails * Reduces time to resolve issues * Gives a clear picture about device usage: Not in terms of performance, but in terms of roles Sometimes customers… more»

What needs improvement?

It's a mature product for a classic network. New areas (NFV, SDN, APM) are covered by new technologies. As such, products should have tight integration with modern data… more»

What's my experience with pricing, setup cost, and licensing?

I don't have any specific advice regarding this.

Which solution did I use previously and why did I switch?

I work as a System Integrator and we sell all known NFMs. Spectrum is the best.

What other advice do I have?

Don't freeze your selection. This product is mature and is the best. Start your project and move forward to solve business issues

Which other solutions did I evaluate?

We also evaluated Comarch, EMC, HPE, IBM, WANDL and TEOCO.
Vendor
Head IT Operations at ICBC Argentina
May 05 2017

What is most valuable?

Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective. We are also beginning… more»

How has it helped my organization?

With Spectrum, we are implementing a unified monitoring system. We have also purchased CA APM and Agile Central to complement Spectrum and have an ambitious plan to integrate these systems. This will… more»

What needs improvement?

From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World. Also, from our point of… more»

Which solution did I use previously and why did I switch?

Before choosing Spectrum, we used an open-source solution called Nagios. We also used a monitoring tool from BMC called PEM, Patrol Enterprise Management. In 2009, our bank decided to implement the… more»

What other advice do I have?

When we evaluate vendors we look at technical skill and background. We want them to be able to understand our business objectives and our needs. This is the most important. We want them to be more… more»

Which other solutions did I evaluate?

Yes, from IBM
Real User
OSS Manager at Telefónica UK / O2
Feb 21 2017

What is most valuable?

* REST API: The single most undersold feature of CA Spectrum is the REST API! * Customisation: Very customisable under the hood and using standard features. * Reliable: It… more»

How has it helped my organization?

The REST API work has allowed us to fully automate our deployment process, user creation, exception reporting, and much more. The device support is very comprehensive and… more»

What needs improvement?

CABI was a major issue for us, but the newly added Jaspersoft is a better-suited reporting toolset, so this has already been addressed. The OneClick UI is a little dated… more»

What's my experience with pricing, setup cost, and licensing?

Work out exactly what you need and negotiate. CA are very flexible and are always happy to help. They are not very 'Big Brother' in terms of going over the license usage… more»

Which solution did I use previously and why did I switch?

I've never had to switch from another product to CA Spectrum. Most places I have worked either already had Spectrum or I've recommended it/implemented it as a new tool.

What other advice do I have?

The CA Infrastructure tools on offer from CA work well with each other and are being more and more closely integrated every release. They use the Agile development… more»

Which other solutions did I evaluate?

I've used HP OpenView, Netcool, EMC Smarts and some others, and whilst specific products might have some 'better' or more-specific features that CA Spectrum might not… more»
Vendor
CA Technical Support Engineer/Fujitsu Regional Service Delivery Manager for PZ Cussons West africa at a tech company with 501-1,000 employees
Jan 27 2017

What do you think of DX Spectrum?

What is most valuable?

Root-cause analysis and modelling pinpoint the exact cause of problems, which makes life easier.

How has it helped my organization?

It was implemented for a customer and it helped reduce turnaround time.

For how long have I used the solution?

I have used it for 3+ years.

What was my experience with deployment of the solution?

It was very easy to deploy and configure.

How is customer service and technical support?

I rate technical support 6/10.

How was the initial setup?

Straightforward installation and setup.

What about the implementation team?

An in-house team implemented it. A complete implementation requires a certain level of hands-on training.

What was our ROI?

CA Spectrum provides value, but it can be very expensive.

Which other

Vendor
Services Consultant at a financial services firm with 501-1,000 employees
Oct 09 2016

What is most valuable?

With CA Spectrum Southbound Gateway, it is possible to receive alarm data and turn it into events. With events, it is possible to correlate ICs, other events and shape any function to its will. The… more»

How has it helped my organization?

With CA Spectrum, we are now able to monitor more proactively network assets, reduce the total downtime of these and prevent money from being lost for device stoppages. The tool also gave us an event… more»

What needs improvement?

The EventDisp Logic (Code) is too complex.

What's my experience with pricing, setup cost, and licensing?

CA Spectrum have a good model of licensing; the prices are based on types of models. If you understand the event processing code (Southbound Gateway), you will reduce the licensing price by more than… more»

Which solution did I use previously and why did I switch?

I previously used Nagios and Zabbix, but CA Spectrum is more efficient.

What other advice do I have?

CA Spectrum is a powerful product for monitoring network ICs; if you master the EventDisp logic and the Southbound Gateway Toolkit everything, becomes easier. It is important to remember that with the… more»
Joao Evangelista
Consultant
Presales Consultant at a tech consulting company with 501-1,000 employees
Sep 09 2016

What is most valuable?

The product is rich in features, so a lot of them are valuable. Network Configuration Manager - Backup network device configuration, enforce policies, enforce… more»

How has it helped my organization?

It allowed us to move from an open-source solution using six servers to an enterprise solution using two servers to monitor the same number of elements. Also, of course… more»

What needs improvement?

The Systems Performance Agent is powerful, but, for example, if you want to run a sql query and set a threshold against the returned value, you can’t directly. You need a… more»

What's my experience with pricing, setup cost, and licensing?

Right now, it’s device based, so count what you have and estimate your total growth for at least one year. CA works on a trust-based method.

Which solution did I use previously and why did I switch?

We previously used a different solution, and we switched mainly because the company needed scalability. We were using Zabbix, a similar product, at the time, and we had a… more»

What other advice do I have?

Don’t try to do the planning without consulting a CA Partner or an expert. You will need help in other matters also; must have a good knowledge of SNMP protocol. Always… more»

Which other solutions did I evaluate?

At the time we decided to switch from an open source to an enterprise solution, we evaluated HP OpenView, IBM Tivoli, EMC Smarts.
Consultant
Systems Engineer at a tech services company with 1,001-5,000 employees
Mar 23 2016

What is most valuable?

There are many feature which are really good for business, and a few among them are * Fault isolation which helps to control the unnecessary flood of alerts * NCM (Network Configuration Manager) - To capture the configuration backup of the… more»

How has it helped my organization?

It has really helped to create a complete solution so that clients can see their whole IT network in one complete console/solution.

What needs improvement?

CA keeps on enhancing the product time to time, taking enhancements from users like us, as we make maximum use of their products. I think they should improve or add advance performance reporting in the reporting part of Spectrum, they have… more»

Which solution did I use previously and why did I switch?

No, I have been using CA products for almost 4 years now.

What other advice do I have?

Read the documentation first before implementing, CA has a very well managed documentation and also good articles on their KB support site for known issues.
Consultant
Deputy Leader/Network management specialist of cNMS at a tech services company with 10,001+ employees
Feb 16 2016

What is most valuable?

It is the perfect monitoring solution for customers' devices. Searching and locating of the reported device is very easy. The Discovery option is very great and fast solution to model a very huge network and also small networks.

How has it helped my organization?

It has improved our reaction time for incident management.

What needs improvement?

ITIL - * Incident management * Automation * Connection between Spectrum and some standardized incident tools

Which solution did I use previously and why did I switch?

No, I didn't use a different solution. I just have some skills with other umbrella tools, where I was able to see a behaviour and processes which are needed for operation.

What other advice do I have?

I see many advantages for using this software except if you need it as a home solution. When I started many years ago with the Spectrum, we did an initial screen of the application with a picture of my ca, Means the customization is… more»
Vendor
Consultant at a tech vendor with 1,001-5,000 employees
Sep 05 2015

What is most valuable?

There are a number of features that make this product to standout from other competing products: * Easy implementation with scalable architecture * Seamless HA capabilities with no issues *… more»

How has it helped my organization?

In our environment, I have implemented CA Spectrum in HA. There is also Spectrum SOI integration for alert forwarding. We have created global collections to group the infrastructure with policies… more»

What needs improvement?

The only area which I found that can be improved is that sometimes issues come up with alert clearing i.e. alerts don't clear when triggered and clear events occur too fast. CA should come up with… more»

Which solution did I use previously and why did I switch?

I have been working on Spectrum from day one but I have experience with other similar products. I found Spectrum as being a complete network management solution with a great user friendly GUI.

What other advice do I have?

I would definitely recommend going ahead with the product. It will able to answer most of the network management related requirements of any organisation.

Which other solutions did I evaluate?

There are other similar products from IT majors IBM, and HP but we found Spectrum to be the most suitable for all of the major requirements of my organisation.

What is DX Spectrum?

CA Spectrum can enable your organization to discover, optimize and improve its infrastructure and the business services running on top of it. By delivering large-enterprise scalability, robust features and superior root cause analysis, this solution can help your organization effectively manage its dynamic, complex IT infrastructure including physical, virtual and cloud environments as well as network virtualization.
Also known as
CA Spectrum
DX Spectrum customers
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
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