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Keeper OverviewUNIXBusinessApplication

Keeper is the #3 ranked solution in our list of top Single Sign-On (SSO) tools. It is most often compared to LastPass Business: Keeper vs LastPass Business

What is Keeper?

Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the leading password manager and digital vault, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach. Keeper is SOC 2 Certified and utilizes best-in-class encryption to safeguard its customers. Keeper protects industry-leading companies including Sony, Chipotle, and The University of Alabama at Birmingham. Keeper partners with global OEMs and mobile operators to preload Keeper on smartphones and tablets. Learn more at https://keepersecurity.com.

Keeper is also known as Keeper Security.

Buyer's Guide

Download the Enterprise Password Managers Buyer's Guide including reviews and more. Updated: October 2021

Keeper Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow

Pricing Advice

What users are saying about Keeper pricing:
  • "Its price is reasonable."
  • "The pricing is available on the vendor's website."
  • "We chose their optional annual subscription; I believe we paid monthly — I thought it was a good deal."

Keeper Reviews

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DL
Owner at creative computer consulting
Real User
Top 20
Reasonable price, stable and scalable, and allows us to share passwords with other people and have the 2FA or MFA codes embedded in the application

Pros and Cons

  • "I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed. You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important."
  • "Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."

How has it helped my organization?

It has improved the way our organization functions.

What is most valuable?

I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed.

You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important.

What needs improvement?

Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections.

For how long have I used the solution?

I have been using this solution for over a year. I am using its latest version.

What do I think about the stability of the solution?

It is stable. There are no issues.

What do I think about the scalability of the solution?

It is scalable. You can easily grow it from a small organization to an enterprise.

We've only four users who are using it, but that's because of our limitations, not theirs.

How are customer service and technical support?

I've used their tech support quite a bit because I am always coming across areas for enhancements and improvements. There is no perfect software out there, and they've been responsive. The only thing that has affected them, like everyone else, is COVID, but they're back, and they're very responsive. I would rate them a nine out of ten.

Which solution did I use previously and why did I switch?

We switched because this is a better product, and it is for computer consultants.

How was the initial setup?

It is straightforward.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable.

What other advice do I have?

I would advise others to make sure that they can recover from locked out accounts because it is very secure, and they don't keep any key codes.

I would rate Keeper an eight out of ten just because you can't share all the information.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SD
Software Engineering Specialist and Remote Customer Service at jtel GmbH
Real User
Top 20
I can just mark anything and it is automatically copied into the clipboard

Pros and Cons

  • "What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard."
  • "The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."

What is most valuable?

What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard.

What needs improvement?

The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside.

For example, one day I wanted to connect a customer system via VPN. Everything was in a folder in Keeper, but it was shown on the folder of just one file. And when I selected it the content wasn't shown directly and I thought I couldn't find what I was looking for but it was inside this folder. It was selected but I didn't pick up on it and I thought it was just a file. We put it with the files inside.

I thought the information the customer sent to me was not enough to connect to the system without a problem. I asked for help from my colleague and he just clicked on it and everything was open and everything I was looking for was there.

For how long have I used the solution?

I have been using Keeper for over a year. 

What do I think about the scalability of the solution?

We are a small organization with around ten users. 

Which solution did I use previously and why did I switch?

We previously used Git. The advantage of Keeper is that it is centralized in the cloud, but with Git everyone has to have a copy. And when you change something it is easy to forget to push it to the remote system.

With Keeper, we can work quickly because everything is centralized and the only problem is when someone has no experience and they delete something it is deleted.

How was the initial setup?

The initial setup is just one click. You just have to go to your web browser and download Keeper download. It is really easy.

What other advice do I have?

I would like to have the ability to export the content of Keeper so that you can have a backup copy so that when someone deletes something it would be possible to recover. Because when I change something in my view it is updated in every view.

I would rate it a nine out of ten. It is software and software always has the ability to improve. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Keeper, Dashlane, LogMeIn and others in Enterprise Password Managers. Updated: October 2021.
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reviewer1501275
Project Director, consulting through Escient at World Vision Australia
Real User
Top 20Leaderboard
Promotes good security, easy to manage, and saves time in my daily tasks

Pros and Cons

  • "The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
  • "I would love it if you didn't have to re-authenticate when you start up a new browser."

What is our primary use case?

I have a significant number of passwords and Keeper helps me manage them all for both work and personal accounts, for me and my whole family. I would be lost without it.

How has it helped my organization?

We use keeper to assist in managing our client details, as well as ensuring our business technology is stored securely.

What is most valuable?

The ability to autofill the login credentials has saved me a lot of time in my day to day computing. As I'm on the computer for 10+ hours every day, it's a life-saver.

What needs improvement?

I would love it if you didn't have to re-authenticate when you start up a new browser.

For how long have I used the solution?

I have been using Keeper for three years, if not longer.

What do I think about the stability of the solution?

Keeper is a stable solution.

What do I think about the scalability of the solution?

It's a scalable product.

How are customer service and technical support?

I have no issues with technical support.

Which solution did I use previously and why did I switch?

I didn't use a different solution prior to Keeper, apart from an Excel spreadsheet.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

I did not require assistance from the vendor.

What was our ROI?

It has a positive ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is available on the vendor's website.

Which other solutions did I evaluate?

I did not evaluate other options before implementing this one.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Bernard Komdeur
Helping Clients Succeed at It-visibility
Real User
Top 5Leaderboard
A free service for storing your passwords on a single device

Pros and Cons

  • "Keeper was user-friendly."

    What is most valuable?

    Keeper was user-friendly. It was implemented within the whole "fingerprinting thing" in Apple — you could use Keeper the same way as you use Keychain. 

    The user interface was also nice. You could have multiple or different zones. You could have your vault, so to speak, for your work-related applications, and you could also have private vaults, as well. If I can recall correctly, you could place notes and other documents in this vault to be saved — I liked that.

    What needs improvement?

    I think Keeper is a good product; we also sold it to our customers; however, there were some political issues between account managers over there.

    For how long have I used the solution?

    I used Keeper for a couple of months. I am not using Keeper now because I work for another company. Due to Corona, I thought it would be best to swap over to a very steady company.

    What do I think about the stability of the solution?

    Both the stability and the scalability of Keeper are great.

    How are customer service and technical support?

    The technical support is good. The people we dealt with were very responsive; however, they were also in the carousel of political issues. They would have liked to do more but they were restrained due to internal politics.

    How was the initial setup?

    The initial setup of Keeper was easy.

    What's my experience with pricing, setup cost, and licensing?

    We chose their optional annual subscription; I believe we paid monthly — I thought it was a good deal.

    What other advice do I have?

    I would definitely recommend using Keeper. On a scale from one to ten, I would give Keeper a rating of eight.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    Buyer's Guide
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