Micro Focus Operations Manager Reviews

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MiritGoldring
Real User
Delivery Manager at a tech vendor with 1,001-5,000 employees
Jan 22 2020

What is most valuable?

The most valuable feature of the solution depends on a few factors. Sometimes if a user is working with, for example, Norton systems, and uses the consoles or monitoring desk ports, if they work with the system feed, they can present a… more»

What needs improvement?

It depends on the contract a user holds with the company, but technical support could be improved. We work with a vendor of Micro Focus. If you need support for the OBi or BBD, you might be able to use R&D. If we need something we call R&D… more»

What's my experience with pricing, setup cost, and licensing?

The pricing may be a bit high for smaller customers. If a customer doesn't have more than 2,000 users, they might prefer to go with an open-source option, which won't cost much, if anything. Smaller companies can find a lot of other… more»

Which solution did I use previously and why did I switch?

We've previously used a variety of other solutions. We've worked with CA, Nagios Spectrum, Unicenter (which is the older version of Nagios), and Tivoli. Most customers have been on or are on Tivoli as well.

What other advice do I have?

We're partners with Micro Focus as well as Microsoft and BMC and we're based in Isreal. We use the on-premises deployment model. We don't use the cloud deployment model. A lot of the systems are not on the cloud yet. We also internally… more»
Iegor Skrynnyk
Real User
Solutions Architect at a tech services company with 201-500 employees
Mar 04 2020

What is most valuable?

The most valuable feature is the seamless monitoring of both Windows and Unix servers. You can create an application topology that shows relationships between different components.

What needs improvement?

The advancement of this solution seems to have stalled. These types of products have a long history and it may be best to create a brand new application, from scratch. It is difficult to suggest significant improvements. The initial setup of this tool is complex for people who lack experience with it. It would be great to improve the automatic discovery of application topology.

What other advice do I have?

This is a product that I would recommend. I would rate this solution an eight out of ten.
Find out what your peers are saying about Micro Focus, Microsoft, BMC and others in Event Monitoring. Updated: March 2020.
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KriengsakLomket
Real User
Team Lead of Endpoint Solution Management at a financial services firm with 5,001-10,000 employees
Jan 09 2020

What do you think of Micro Focus Operations Manager?

What is our primary use case?

My primary use is the consolidation of monitoring tools and dashboards.

What is most valuable?

The most valuable feature is that everything can be consolidated into one dashboard.

What needs improvement?

The service takes a very long time to start and it requires a lot of resources. A huge amount of memory is required. The setup process should be simplified and faster to complete.

For how long have I used the solution?

I have been using Micro Focus Operations Manager for 15 years.

What do I think about the stability of the solution?

I have experienced no issues with stability.

What do I think about the scalability of the solution?

I have not needed to scale this solution. We have fewer than 100 users and we do not plan on increasing…
RaymondMeijer
Real User
Event and System Monitoring Engineer at Rabobank
May 25 2018

What is most valuable?

The various types of monitors are very useful. We use them all: * Threshold monitors * Log file monitors * Open message templates * SNMP trap monitors * Process monitors * Database and infrastructure SPIs. Additionally, the Performance Manager provides great insight into our systems' performance.

How has it helped my organization?

It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks. The integration with the ticketing tool makes sure that there is a record for every issue.

What needs improvement?

Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly. For additional features, we are looking forward (and implementing) OMi 10.6x.

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User Assessments By Topic About Micro Focus Operations Manager

Find out what your peers are saying about Micro Focus, Microsoft, BMC and others in Event Monitoring. Updated: March 2020.
405,734 professionals have used our research since 2012.

Micro Focus Operations Manager Questions

What is Micro Focus Operations Manager?

Micro Focus Operations Manager is infrastructure monitoring software that proactively performs root cause analysis to help you reduce the time to repair and the cost of operations management.

Also known as
HPE Operations Manager
Micro Focus Operations Manager customers

MTS India