Micro Focus Operations Manager Reviews

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Real User
Design Manager at a transportation company with 11-50 employees
Jun 04 2017

What is most valuable?

The most valuable feature is its ability to integrate with everything.

How has it helped my organization?

It identifies parse issues pretty quickly. Instead of logging multiple tickets, we actually deduplicate those and just create one ticket, which makes our operations a lot easier to manage during the incident.

What needs improvement?

When the systems talk to each other, it becomes sort of a drop and go. And I'm talking purely in our instance, because, from what I see, it seems like none of the other countries have that issue. But it goes back to not having enough skills… more»
Consultant
IT Consultant at a tech services company with 1,001-5,000 employees
Jun 04 2017

What is most valuable?

It's difficult to assess the valuable features. We are living in a small country while HP is more focused on larger companies, so for us it's quite expensive. It's very powerful, but it's quite expensive. The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature.

What needs improvement?

We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch. With support, you have to apply some changes which require a restart. That is in fact unacceptable. It's a good product, but there's still too much development to do on the customer's side… more»
Find out what your peers are saying about Micro Focus, Microsoft, BMC and others in Event Monitoring. Updated: May 2019.
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Real User
Technical Analyst at a financial services firm with 1,001-5,000 employees
Jun 25 2017

What is most valuable?

It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry… more»

How has it helped my organization?

We have a central screen that alerts us to problems from all parts of the business. This enables our operations team to have visibility of all issues and deal with them or call out as… more»

What needs improvement?

I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers. We're looking forward to that upgrade.

What other advice do I have?

Plan your implementation. Learn what's really important to your business that's not even from an IT perspective. That's only natural production or sale side or whatever it is and use… more»
Raymond Meijer
Real User
Event and System Monitoring Engineer at a financial services firm with 10,001+ employees
May 25 2018

What is most valuable?

The various types of monitors are very useful. We use them all: * Threshold monitors * Log file monitors * Open message templates * SNMP trap monitors * Process monitors * Database and infrastructure SPIs. Additionally, the Performance Manager… more»

How has it helped my organization?

It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks. The integration with the ticketing tool makes sure that there is a record for every… more»

What needs improvement?

Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly… more»

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User Assessments By Topic About Micro Focus Operations Manager

Find out what your peers are saying about Micro Focus, Microsoft, BMC and others in Event Monitoring. Updated: May 2019.
340,467 professionals have used our research since 2012.

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What is Micro Focus Operations Manager?

Micro Focus Operations Manager is infrastructure monitoring software that proactively performs root cause analysis to help you reduce the time to repair and the cost of operations management.

Also known as
HPE Operations Manager
Micro Focus Operations Manager customers

MTS India


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