Micro Focus Operations Manager Reviews

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Rajen Troostwyk
Consultant
IT Consultant at a financial services firm with 1,001-5,000 employees
Dec 24 2016

What is most valuable?

It's very scalable and it does seem capable of accepting the volume. You can just keep expanding it as your organization grows.

How has it helped my organization?

It integrates with a lot of other products. You can integrate it with ticketing systems and all sorts of software. There are links to software that allows it to be monitored. It's... more»

What needs improvement?

There is a new release which is much more GUI based. We haven't moved to the new product, which is OMi. So that probably does more of what I want, and has more to do with event... more»

What other advice do I have??

No one would actually use Operations Manager now, so go straight to OMi. I also recommend to study, study, and study to learn the product.
Mike Duffy
Real User
HP Openview/Unix Admin at a financial services firm with 1,001-5,000 employees
Jan 01 2017

What is most valuable?

This is a mature product. There is good support from HPE and it involves constant updates. There is a path to move on to the next product.

How has it helped my organization?

It's our monitor of managers. It's our monitoring tool and it looks after all our servers.

What needs improvement?

At the moment, I don't know what the roadmap is for this solution. There's a product that's been out for two or three years now, called Operations Bridge. There is a migration path... more»

What other advice do I have??

When selecting a vendor, I look for attention to the customer and the support you're going to get when you're going through this. If we do move, it will be a fairly fraught... more»
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DesignMa1b28
Real User
Design Manager at a transportation company with 11-50 employees
Jun 04 2017

What is most valuable?

The most valuable feature is its ability to integrate with everything.

How has it helped my organization?

It identifies parse issues pretty quickly. Instead of logging multiple tickets, we actually deduplicate those and just create one ticket, which makes our operations a lot easier to manage during the incident.

What needs improvement?

When the systems talk to each other, it becomes sort of a drop and go. And I'm talking purely in our instance, because, from what I see, it seems like none of the other countries have that issue. But it goes back to not having enough skills... more»
ITConsula87e
Consultant
IT Consultant at a tech services company with 1,001-5,000 employees
Jun 04 2017

What is most valuable?

It's difficult to assess the valuable features. We are living in a small country while HP is more focused on larger companies, so for us it's quite expensive. It's very powerful, but it's quite expensive. The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature.

What needs improvement?

We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch. With support, you have to apply some changes which require a restart. That is in fact unacceptable. It's a good product, but there's still too much development to do on the customer's... more»
Thomas Bauman
Real User
IT Performance Architect and Head of DB2 at Swiss Mobiliar
Dec 24 2016

What is most valuable?

It's helped us to increase transparency of our line of business, as well as both transparency and visibility of the IT department within the company.

What needs improvement?

Currently the BVD, it's not living. We would like to see more sensors in the dashboard. If you go over 60 miles on the screen, nothing happens. Part of our BVD is a map of Switzerland with some highlighted agencies where there is something specific happening. If it moves over 60 miles over this location, nothing happens. But there are 160 locations and it's not... more»
TechAnalyst237
Real User
Technical Analyst at a financial services firm with 1,001-5,000 employees
Jun 25 2017

What is most valuable?

It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry... more»

How has it helped my organization?

We have a central screen that alerts us to problems from all parts of the business. This enables our operations team to have visibility of all issues and deal with them or call out... more»

What needs improvement?

I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers. We're looking forward to that upgrade.

What other advice do I have??

Plan your implementation. Learn what's really important to your business that's not even from an IT perspective. That's only natural production or sale side or whatever it is and... more»
SystemMoac49
Real User
System Monitoring Engineer at a financial services firm with 1,001-5,000 employees
Jan 10 2017

What is most valuable?

The most valuable feature is the integration with other HPE products because it enables us to feed all the information into same area; whereas before it was in different sites. It... more»

What needs improvement?

I can't think of any areas for improvement at the moment, but we haven't had it for long enough for me to say. We're still in the process of assessing it. It's been pretty... more»

Which other solutions did I evaluate??

We were coming to the end of life with the hardware and software we were running, which are also HPE products. We've moved into this new area, so it was a combination of the... more»

What other advice do I have??

I would recommend this product to colleagues given our current assessment, but we haven’t fully utilized it yet. The most important criteria to us when we choose a vendor are... more»
Raymond Meijer
Real User
Event and System Monitoring Engineer at a financial services firm with 10,001+ employees
May 25 2018

What is most valuable?

The various types of monitors are very useful. We use them all: * Threshold monitors * Log file monitors * Open message templates * SNMP trap monitors * Process monitors * Database and infrastructure SPIs. Additionally, the Performance... more»

How has it helped my organization?

It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks. The integration with the ticketing tool makes sure that there is a record for every... more»

What needs improvement?

Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate... more»

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What is Micro Focus Operations Manager?

Micro Focus Operations Manager is infrastructure monitoring software that proactively performs root cause analysis to help you reduce the time to repair and the cost of operations management.

Also known as
HPE Operations Manager
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