OpenText eDiscovery Archived Reviews (More than two years old)

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Reviewer34
Real User
Information Security Analyst at a tech services company with 10,001+ employees
May 31 2018

What do you think of OpenText eDiscovery?

How has it helped my organization?

The tool improves the results of data recovery cases.

What is most valuable?

Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis.

What needs improvement?

Ease of use and learning curve need improvement.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We encountered stability issues just as one encounters with all commercially available forensic tools.

How was the initial setup?

The initial setup was very straightforward.

Which other solutions did I evaluate?

We use many other forensics tools like AccessData FTK, Magnet Axiom, and X-Ways.

What other advice do I have?

Consider this…
Consultant
Digital Forensic Investigator and Data Recovery Expert at a consultancy with 10,001+ employees
Mar 12 2018

What is most valuable?

I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc.

How has it helped my organization?

It speeds up the process, so I can meet my deadlines. At first, I was using Encase 6, thereby running recovery and processing separate.

What needs improvement?

I failed to index Microsoft Exchange Server Emails (.EDB). I think an improvement could be to support all types of email extensions and add more features on mobile data extractions (smartphones and… more»

What's my experience with pricing, setup cost, and licensing?

The product is affordable and user-friendly.

Which solution did I use previously and why did I switch?

I used FTK and X-Ways before moving to Encase. Encase was and still is the best product to use. I used a different solution because my image process kept failing and moved cache files to different… more»

What other advice do I have?

Visit the website of Guidance Software and find out more about the product.
Find out what your peers are saying about Commvault vs. OpenText eDiscovery and other solutions. Updated: May 2020.
425,093 professionals have used our research since 2012.
Henry McKelvey
Real User
Sr. Systems Engineer (R&D) at a manufacturing company with 10,001+ employees
Nov 14 2017

What is most valuable?

Image creation and image analysis in one program, basically for ease of use. All-in-one solutions tend to outperform split system solutions.

How has it helped my organization?

It has allowed me to teach forensics in an environment which is very much analogous to the real world.

What needs improvement?

It could be more geared towards students. I would add a full-featured student version that can be integrated into labs that the students can work with. (This can be on a… more»

What's my experience with pricing, setup cost, and licensing?

I would tell prospective buyers to make sure that you purchase at least three licenses for professional use. This is not the program I would suggest for a newbie using to… more»

Which solution did I use previously and why did I switch?

I used and still use DCFLDD and Sleuth Kit (Autopsy) as a comparison to the professional program, EnCase. I did not switch because I believe students need to know how to… more»

What other advice do I have?

Know how many licenses you will need starting off. Make sure the system you are loading it on is clean. I have experienced that it (EnCase) is easier to load on a system… more»

Which other solutions did I evaluate?

Yes, I did. I still use and teach with other options, because I feel that students should know about multiple systems. I have used in teaching FTK, ProDiscover, and Sleuth… more»
Vendor
Director-in-Charge at a non-tech company
Sep 12 2017

What is most valuable?

Most of the features of Encase are very user-friendly. Simultaneously, we can process many search operations: Multiple sorting and regular expression search are a couple of those features.

How has it helped my organization?

I had been using Encase as a digital forensicator professional for over a decade. I have used this to solve many cases. It is useful for an initial assessment as well as to crack cases. It is… more»

What needs improvement?

I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful. As of now, only a few mobile phones, especially the smart phones, have the… more»

What's my experience with pricing, setup cost, and licensing?

It is a very useful tool. It is worth buying irrespective of price. I do suggest there should be an education license at a lower price.

What other advice do I have?

It is an essential tool to have in place in any forensic lab.

Which other solutions did I evaluate?

I had been using both Encase and FTK. I think any organization should have a combination of licenced tools and also open source, so they can compare our results.

What is OpenText eDiscovery?

EnCase Endpoint Security enables earlier detection, faster decisions and unprecedented threat response. Real-time continuous monitoring and newly integrated threat intelligence instantly analyzes and responds to would-be threats. Redefining the user experience with its redesigned user interface that is deliberate and intended to enhance the security users' end-to-end experience. Enriched and contextualized endpoint data, reported as Threat Scores, allow users to quickly focus on suspicious activities without analyzing all telemetry. It Create events, collect endpoint data, initiate scans, remediate, and more from third party security tools using open APIs.

Also known as
EnCase
OpenText eDiscovery customers

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department