SAP Hybris Commerce Archived Reviews (More than two years old)

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User
Sales Director
May 31 2018

What do you think of SAP Hybris Commerce?

What is our primary use case?

For our sales team to have a better understanding of our customer's interests, I wanted to provide the sales team information about those interests and be able to personalize the offering.

How has it helped my organization?

It is still under study, but we think that this tool will achieve its objective according our experience during the PoC.

What is most valuable?

Personalized offering Promotion engine Catalog and product management Customer support module Logistic and payment gateway integrations

What needs improvement?

The product should be accessible to all types of customer, not just the big ones.  A public cloud solution of this software would open great possibilities.

For how long have I used the solution?

Trial/evaluations only.
Vendor
Lead/Sr Ecommerce Developer at a retailer with 1,001-5,000 employees
Oct 31 2015

What do you think of SAP Hybris Commerce?

What is most valuable?

Integration Multi-channel Reduced costs and time to market with centralized content and streamlined processes

How has it helped my organization?

All products reside in SAP and all other systems access and update their products and prices in one place. It reduces redundancy

What needs improvement?

Sometimes it's slow in accessing products. Also IMPEX upload was complex. I would like to see a better way to upload products, like Excel.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are

Real User
e-Commerce Solution Architect at TATA Consultancy Services
Oct 06 2014

What is most valuable?

Knowledge Management (PIM, PCM, WCMS, etc)

How has it helped my organization?

Through the ability to consolidate disparate knowledge repositories either through synchronous\asynchronous, API batch, synchronization or other custom methods, I can… more »

What needs improvement?

Tighter integration with SAP (more OOTB tools for integration).

What's my experience with pricing, setup cost, and licensing?

Typical implementation in B2C is around 1.3 million. B2B is less due to less bells and whistles.

Which solution did I use previously and why did I switch?

Greater ease of use. More intuitive interfaces. Lots of reasons.

What other advice do I have?

Get a strong team lead by an SA and PM who know what to look for. Be prepared to form a governance committee and be involved in decision-making to ensure success.

Which other solutions did I evaluate?

I'd had experiences withall other competitors like OCP, Magento, ATG and Demandware.
Consultant
Principal Consultant at Digital Web Advisors Pvt Ltd
Mar 13 2013

What do you think of SAP Hybris Commerce?

Recognized for its multi-channel ecommerce offering and a flexible architecture, Hybris poses a strong competition to IBM and Oracle (ATG) in the enterprise eCommerce software space. Hybris Multi-Channel Suite offers to build a consistent customer experience across multiple channels like online web storefront, mobile storefront, print, brick & mortar stores, customer services call center and social media. Hybris Multi-Channel Suite is a J2EE based multi-tiered eCommerce framework that can deliver most use cases in B2C as well as B2B scenarios. Interestingly, similar to Elastic path, Hybris leverages several Open Source project for it’s eCommerce Suite like Spring Framework, Ehcache, Apache Solr, Hibernate Validator, Apache Commons, Google Guava and Jasper Reports. Hybris adopts a loosely…

What is SAP Hybris Commerce?

hybris provides a complete multichannel commerce software solution that integrates product content, commerce operations, and the extended channel to help businesses create a unified and seamless experience for their customers from online, to in-store, to mobile and beyond.
Also known as
SAP Hybris, Hybris
SAP Hybris Commerce customers
NHS 24