SevOne Reviews

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Real User
Tests and Quality Assurance Manager with 1,001-5,000 employees
Nov 02 2017

What is most valuable?

* Flexible architecture: You can extend the system and its capacity by attaching another cluster pair. * Very intuitive management interface: Adding and discovering new devices is a very simple process. * Very useful and flexible end-user GUI... more»

How has it helped my organization?

We provide customer internet access services and the 95th percentile is our target. Every month, we prepare a detailed report per customer that shows the current percentile value (does it exceed 95 or not), and we have to prepare detailed... more»

What needs improvement?

Our version is quite old. In version 5.3.3.0, we see a lot of room for possible improvement. However, from SevOne support, we received confirmation that most of those expectations are met in version 5.4.x or higher. Therefore, we have to... more»
Consultant
Monitoring Administrator at a tech services company with 10,001+ employees
Aug 23 2017

What is most valuable?

It is inexpensive compared to other monitoring tools and it provides agentless monitoring, where we don't need any kind of installation of servers. SevOne has a feature which is a policy browser. We just assign the policy and it will... more»

How has it helped my organization?

This is a new tool for our company. This project is the first one on which we're using this tool.

What needs improvement?

There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident. That is one of the drawbacks. We have also faced some issues regarding... more»
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Real User
Senior Solution Architect at a media company with 1,001-5,000 employees
Jan 30 2017

What do you think of SevOne?

Valuable Features Quick response on reports User interface Scalability of the monitoring Reliability • Improvements to My Organization Given the ease of access to the information in a few clicks, the user base of the product has increased tremendously. As the word of mouth spread, the increased reachability of this for the performance reporting space within our organisation increased. • Room for Improvement Keeping up to date with market trends, new vendors and with network vendors’ product support. • Use of Solution More than three years. • Stability Issues Our installation is a very large scale one. We initially had issues getting the product to accommodate the number of network devices to monitor. After a set of fine tune steps, we did not need to turn this part...
Real User
Senior Network Capacity Planner with 1,001-5,000 employees
Aug 25 2017

What is most valuable?

It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately. They can access them any time without needing their own user account to the system.

How has it helped my organization?

* SevOne threshold monitoring alerts help to improve our network monitoring. * Procedures in troubleshooting were built on predefined SevOne reports.

What needs improvement?

Single device-based baseline monitoring works well in SevOne, but sometimes device independent base-lining in redundant network environments. Software upgrades can be tricky is not easy.
Real User
Application and Monitoring Tools Manager at a university with 1,001-5,000 employees
Jan 30 2017

What do you think of SevOne?

Valuable Features Alerting Graphing • Improvements to My Organization We are able to alert the correct application owners, as well as troubleshoot problems quicker, leading to less downtime. • Room for Improvement Customization of fields The UI is a little dated, but it doesn’t cause any features to fall short of what they need to do. • Use of Solution I have been using it for 1.5 years. • Stability Issues I have not encountered any stability issues. • Scalability Issues I have not encountered any scalability issues. • Customer Service and Technical Support Technical support is 10/10; responses to questions are within 20 minutes and the longest time to be resolved was three days. • Previous Solutions I previously used BMC BPPM (ProactiveNet). SevOne...
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What is SevOne?

SevOne provides the only digital infrastructure performance monitoring solution engineered for Speed at Scale for the world’s most demanding service-delivery environments. The patented SevOne Cluster™ architecture leverages distributed computing to monitor any device in the service-delivery path, integrating performance metrics, flows and logs at scale, and providing answers in seconds to prevent performance-impacting outages. SevOne’s global customer base includes 5 of the 7 top global investment services companies, enterprises, CSPs, MSPs and MSOs. SevOne is backed by Bain Capital Ventures and was named a Visionary in Gartner’s 2015 Magic Quadrant for Network Performance Monitoring and Diagnostics. More information can be found at www.sevone.com and SevOne’s video channel and community, The Network Project. Follow SevOne on Twitter at @SevOneInc.

SevOne customers

Aflac, Comcast, Credit Suisse, CSC, eBay, Electronic Arts, Lockheed Martin, NASDAQ, Telstra, Time Warner and Verizon.

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