SiteScope Pros and Cons

SiteScope Pros

SagarShah1
Senior Support Manager at a software R&D company with 5,001-10,000 employees
The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product.
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Carl Brahms Jr
Engineer at United Airlines
The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily.
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Rakesh Kanojia
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at Serviceberry Technologies
SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability.
Has a simple setup. It can be up and running within hours.
It can monitor over a 100 technologies with built-in solution templates.
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Hani Khalil
Senior Manager, Operations Excellence at a tech services company with 1,001-5,000 employees
There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server.
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SiteScope Cons

SagarShah1
Senior Support Manager at a software R&D company with 5,001-10,000 employees
It may lack some features other products in the category have like more detailed transaction tracking.
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Carl Brahms Jr
Engineer at United Airlines
They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files.
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Rakesh Kanojia
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at Serviceberry Technologies
Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS.
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Find out what your peers are saying about Micro Focus, Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: March 2020.
406,607 professionals have used our research since 2012.
Hani Khalil
Senior Manager, Operations Excellence at a tech services company with 1,001-5,000 employees
Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test.
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Find out what your peers are saying about Micro Focus, Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: March 2020.
406,607 professionals have used our research since 2012.